ClickMeeting vs. Zimbra by Synacor

ClickMeeting is highly suitable for large-scale webinars, remote training sessions, team meetings, and non-profit outreach events due to its robust features and user-friendly interface. However, for small team meetings or highly interactive workshops, a simpler or more specialized platform might be preferable. Also, its performance could be impacted in areas with limited or unstable internet connections. Overall, it's an excellent tool for remote communication and collaboration, but its suitability may depend on the specific needs and circumstances.

Incentivized

I consider Zimbra Email & Collaboration a viable alternative to the major American cloud email platforms. In a scenario where data protection and privacy are critical, especially in an on-premise environment, Zimbra is a very suitable solution. It is also capable of offering a comprehensive set of tools and additional features (tasks, calendars, contacts, briefcase) in an integrated manner.

Incentivized

• Branding. Most platforms don't allow you the same flexibility in branding the webinar room as ClickMeeting. This makes your visitors enjoy a seamless experience from your website to your webcasts.
• Lightweight. There are no downloads required from the viewer's end at all (unlike other major platforms). This allows for a quick, easy experience for everyone logging in for the first time. It also eliminates many firewall issues that may exist on workplace computers.
• Customizable. You can literally reshape the way the presentation screen appears for your webcasts, with the ability to save different layouts and reuse them based on your needs. This makes it easy to execute several different types of web-based events without trying to fit your presentation model into a specific mold.

Incentivized

• The management of incremental mail backup. It is very simple, and the administrators of my company recover information quickly.
• The management of the distribution lists is structured. This allows easy distribution of mass information.
• The web application is very complete and intuitive.

Incentivized

• Export Quality - Isn't the best, we upgraded our plan and still didn't see a difference
• No sound bugs in the last presentation - Still haven't gotten to the bottom of this but at 3 separate times, our webinar lost sound for what seemed to be no reason.

Incentivized

• User web interface could be more friendly, but it is enough for daily use. It could be renewed and has to consider some usability concerns. Improving usability would significantly improve users' satisfaction.
• Message backup recovery is not a simple activity.
• As an administrator, some of the features work better using the command-line interface.
• The webclient uses ajax requests in almost every event. Because of that you may need a fast internet connection to have a good experience. You can switch to HTML version but it will limit what you can do.

Incentivized

ClickMeeting solves many problems related to the organization of online meetings. Thanks to this platform, you can easily connect with other people from anywhere in the world without leaving your home. This saves time and travel costs. ClickMeeting also enables interactive exchange of information, presentations and documents, which allows for more effective teamwork. Additionally, the platform offers features such as meeting recording, allowing you to easily store and share information. ClickMeeting also provides high quality audio and video, which allows for smooth and effective online communication. All these benefits translate into time savings and increased work efficiency.

The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.

Incentivized

ClickMeeting has never disappointed. This platform made us organize webinars and trainings for our target groups more often. Our internal communication has also improved thanks to the use of this tool. ClickMeeting responds to all our need and we are very glad that we decided to use it. It is a cost-effective tool which is quite important for NGO.

It was very simple.

Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.

Incentivized

In addition to its benefits for staff meetings and online courses, ClickMeeting offers a range of teaching tools that enhance the learning experience. These tools allow for interactive presentations, real-time collaboration, and engaging multimedia content. Furthermore, ClickMeeting's optimized video streaming capabilities minimize delays, ensuring a smooth and uninterrupted learning environment for students.

• We were originally a Groupwise shop before changing to Zimbra in 2008. Zimbra, from an end-user standpoint, pricing, system administration, and management is a far better system.
• We use Google Apps for our students. We did not find it to be suitable for faculty and staff due to its lack of shared accounts.
• We are moving from Zimbra to Office 365. Office 365 offers just about all that Zimbra had, though its web interface is inferior to that of Zimbra. It does offer us greatly reduced costs though, and high availability. If Zimbra were to have a fully HA environment, we may have stayed with them.

Incentivized

• At the webinars I organize, I have between 50% and 70% of the attendees from the list of all those signed up! This is a very high conversion rate, which I achieve by automatically sending out reminders about the upcoming webinar. Yesterday the success rate was 20% attendance.

• Improved internal communication and dissemination and distribution of messages and corporate objectives.
• The creation of an internal network of employees is something that gives us security and confidence.
• Having a private and exclusive messaging system differentiates us from the competition and from other companies.