ClickTime vs. Paypro Workforce Management

I cannot think of a situation where ClickTime would not be suited. Whether you have 1 or 100 employees, 5 or 500 jobs, when time is entered into the system it can be tracked, compared, and managed. It's particularly good for any company that needs to track time for hourly billing or to look at the average times it takes to do various jobs for flat billing - both of which our company does.

Incentivized

Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.

Incentivized

• ClickTime expense report system and ClickTime app helps organization track and allocate project cost to each individual project.
• Their website and ClickTime app is very user friendly and easy to setup in the initial phase.
• Their website and ClickTime app tracks hours to each assign project very well and let's manager approve the hours that has been submitted by the employee or consultant.

Incentivized

• Reports, building/adding to reports, and exporting to Excel was a plus
• The search bar was always on the screen to search any employee--very accessible
• Viewing employee information and pay history was very accessible and can be customized
• Entering payroll was very user friendly, easy, and had warnings--different reports to view before sending

Incentivized

• I don't really have much that could be improved on - for everything that I have needed to use ClickTime for, it has been easy and intuitive.

Incentivized

• Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
• Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
• Integration within the system. There are times when you change the information in the system then it randomly changes another section.

Incentivized

We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.

Incentivized

The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.

Incentivized

We have had a good response from ClickTime when we have needed to ask questions.

Incentivized

Support has been amazing from day one! As an organization, we have challenged PayPro with some unique requests and every time they have figured out how to accommodate the request and make it work. Not to say they get it right on the first try but they work any issues all the way through until they get it right.

Incentivized

The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!

Incentivized

All other programs we have looked at did not allow for us to create billable clients to track time against. They were simply time and attendance platforms for tracking when employees worked.

Incentivized

Payroll was a horror with ADP. There was never a smooth processing of data. It was almost impossible to get a rep on the phone and when I did - it took no less than an hour (or more) to get the issue resolved. Paypro is a smooth process from beginning to end. If I have a problem I send an email or call a member from out dedicated team and the issue is taken care of quickly.

Incentivized

• Better tracking and accountability with minimal daily time investment.
• Less time spent on administrative data entering by payroll team than previous manual methods.
• Good interface for managers to track their team's time efficiently.

Incentivized

• Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
• It's cheaper than other payroll company.

Incentivized