ClickTime vs. When I Work

I cannot think of a situation where ClickTime would not be suited. Whether you have 1 or 100 employees, 5 or 500 jobs, when time is entered into the system it can be tracked, compared, and managed. It's particularly good for any company that needs to track time for hourly billing or to look at the average times it takes to do various jobs for flat billing - both of which our company does.

Incentivized

I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.

Incentivized

• ClickTime expense report system and ClickTime app helps organization track and allocate project cost to each individual project.
• Their website and ClickTime app is very user friendly and easy to setup in the initial phase.
• Their website and ClickTime app tracks hours to each assign project very well and let's manager approve the hours that has been submitted by the employee or consultant.

Incentivized

• When I Work allowed me to color-code each employee's schedule.
• When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.

Incentivized

• I don't really have much that could be improved on - for everything that I have needed to use ClickTime for, it has been easy and intuitive.

Incentivized

• Customer service only available by chat or email. No phone- which is crazy, in my opinion. Slows down, getting things done.
• Understanding their charges is a pain. I still don't know what I am paying for.
• If you are being overcharged, they don't care; they keep you on billing for something in a group.

Incentivized

It's a powerful tool for employee management and intuitive to use.

Incentivized

While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.

Incentivized

We have had a good response from ClickTime when we have needed to ask questions.

Incentivized

Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.

Incentivized

Make certain your team knows how to turn off alerts and utilise the system.

Incentivized

All other programs we have looked at did not allow for us to create billable clients to track time against. They were simply time and attendance platforms for tracking when employees worked.

Incentivized

When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.

Incentivized

• Better tracking and accountability with minimal daily time investment.
• Less time spent on administrative data entering by payroll team than previous manual methods.
• Good interface for managers to track their team's time efficiently.

Incentivized

• Compared to what I've used before, When I Work allows you to interact with your staff more than other scheduling apps.
• Though I don't know the cost, I was told it was cheaper than it's counterparts.
• The app doesn't have all of the features as the full website, but it's pretty close.

Incentivized