Clicktools vs. InMoment XI Platform
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Clicktools | Score10 out of 10 | N/A | Clicktools is a cloud-based survey software. It enables business users to collect information through surveys, call scripts, and web forms; automatically centralize the data in CRM; and act on those insights to increase loyalty. The program is offered by Callidus Cloud, which in turn was acquired by SAP in 2017 when the companies formed a strategic partnership. | N/A |
 InMoment XI Platform | Score8.2 out of 10 | N/A | InMoment's Voice of the Customer product helps companies gather customer feedback and channel it to the right individuals in the organization. InMoment was created when Empathica and Mindshare combined into one company. Their CX platform also includes functionality from Wootric, acquired by InMoment in 2021. | N/A |
| Clicktools | InMoment XI Platform | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Clicktools | InMoment XI Platform | |||||||||||||||||||
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| Survey Format & Appearance |
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| Survey Content |
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| Survey Logic |
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| Survey Reporting & Analytics |
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| Survey Administration & Security |
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| Survey Distribution |
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| Clicktools | InMoment XI Platform | |
|---|---|---|
| Likelihood to Recommend | 8.9 | 8.0 |
| Likelihood to Renew | 9.0 | - |
| Usability | 8.2 | - |
| Performance | 8.0 | - |
| Support Rating | 8.8 | - |
| Online Training | 7.0 | - |
| Implementation Rating | 9.6 | - |
| Configurability | 7.0 | - |
| Ease of integration | 7.0 | - |
| Product Scalability | 7.0 | - |
| Vendor post-sale | 9.0 | - |
| Vendor pre-sale | 9.0 | - |