TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clicktools

    Score10 out of 10
    N/AClicktools is a cloud-based survey software. It enables business users to collect information through surveys, call scripts, and web forms; automatically centralize the data in CRM; and act on those insights to increase loyalty. The program is offered by Callidus Cloud, which in turn was acquired by SAP in 2017 when the companies formed a strategic partnership.N/A

    MarketTools

    Score9 out of 10
    N/AN/AN/A
    Pricing
    ClicktoolsMarketTools
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ClicktoolsMarketTools
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ClicktoolsMarketTools
    Considered Both Products
    SAP
    Chose Clicktools
    When we started looking for vendors to integrate with Salesforce, the only other product we investigated was "MarketTools". We had no prior experience with either but I believe the deciding factor and why we chose Clicktools was cost.
    MetrixLab
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ClicktoolsMarketTools
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Clicktools and MarketTools
    Feature
    Clicktools
    8.3
    14 Ratings
    MarketTools
    -
    Ratings
    Survey templates7.011 Ratings00 Ratings
    Themes8.912 Ratings00 Ratings
    Custom logo/branding8.914 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Clicktools and MarketTools
    Feature
    Clicktools
    8.9
    16 Ratings
    MarketTools
    -
    Ratings
    Changes to live survey8.916 Ratings00 Ratings
    Question design help8.914 Ratings00 Ratings
    Multiple question types8.916 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Clicktools and MarketTools
    Feature
    Clicktools
    8.0
    13 Ratings
    MarketTools
    -
    Ratings
    Survey logic flexibility8.013 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Clicktools and MarketTools
    Feature
    Clicktools
    9.5
    16 Ratings
    MarketTools
    -
    Ratings
    Response tracking9.914 Ratings00 Ratings
    Data export9.915 Ratings00 Ratings
    Standard reports9.013 Ratings00 Ratings
    Custom reports9.911 Ratings00 Ratings
    Analytics9.011 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Clicktools and MarketTools
    Feature
    Clicktools
    8.9
    14 Ratings
    MarketTools
    -
    Ratings
    Access controls8.914 Ratings00 Ratings
    Compliance9.06 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Clicktools and MarketTools
    Feature
    Clicktools
    9.0
    6 Ratings
    MarketTools
    -
    Ratings
    Vendor-offered crowdsourcing10.01 Ratings00 Ratings
    Respondent restrictions8.06 Ratings00 Ratings
    User Ratings
    ClicktoolsMarketTools
    Likelihood to Recommend
    8.9
    (28 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.0
    (12 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (4 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (6 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.6
    (5 ratings)
    -
    (0 ratings)
    Configurability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)