Clicktools vs. Qualtrics XM for Strategy and Research
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Clicktools | Score10 out of 10 | N/A | Clicktools is a cloud-based survey software. It enables business users to collect information through surveys, call scripts, and web forms; automatically centralize the data in CRM; and act on those insights to increase loyalty. The program is offered by Callidus Cloud, which in turn was acquired by SAP in 2017 when the companies formed a strategic partnership. | N/A |
 Qualtrics | Score7.1 out of 10 | N/A | Qualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform. | $1,500 per user/per year |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Clicktools | Qualtrics | |
|---|---|---|
| Likelihood to Recommend | 8.9 | 3.9 |
| Likelihood to Renew | 9.0 | 9.4 |
| Usability | 8.2 | 2.5 |
| Availability | - | 9.0 |
| Performance | 8.0 | 5.5 |
| Support Rating | 8.8 | 1.6 |
| Online Training | 7.0 | 8.0 |
| Implementation Rating | 9.6 | 9.0 |
| Configurability | 7.0 | - |
| Ease of integration | 7.0 | - |
| Product Scalability | 7.0 | - |
| Vendor post-sale | 9.0 | - |
| Vendor pre-sale | 9.0 | - |