Independently Invited by TrustRadius
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Clicktools | Score10 out of 10 | N/A | Clicktools is a cloud-based survey software. It enables business users to collect information through surveys, call scripts, and web forms; automatically centralize the data in CRM; and act on those insights to increase loyalty. The program is offered by Callidus Cloud, which in turn was acquired by SAP in 2017 when the companies formed a strategic partnership. | N/A |
SurveyMonkey | Score8.2 out of 10 | N/A | SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing. | $99 per month |
| Clicktools | SurveyMonkey | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Clicktools | SurveyMonkey | |
|---|---|---|
| Considered Both Products | No answer on this topic | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Clicktools | SurveyMonkey | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Survey Format & Appearance |
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| Survey Content |
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| Survey Logic |
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| Survey Reporting & Analytics |
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| Survey Administration & Security |
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| Survey Distribution |
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| Clicktools | SurveyMonkey | |
|---|---|---|
| Likelihood to Recommend | 8.9 | 10.0 |
| Likelihood to Renew | 9.0 | 9.0 |
| Usability | 8.2 | 9.9 |
| Availability | - | 10.0 |
| Performance | 8.0 | 6.0 |
| Support Rating | 8.8 | 9.4 |
| Online Training | 7.0 | - |
| Implementation Rating | 9.6 | 10.0 |
| Configurability | 7.0 | - |
| Ease of integration | 7.0 | - |
| Product Scalability | 7.0 | - |
| Vendor post-sale | 9.0 | - |
| Vendor pre-sale | 9.0 | - |