| Product | Rating | Most Used By | Product Summary | Starting Price |
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 ClickUp | Score8.5 out of 10 | Small Businesses (1-50 employees) | ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights. ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions… | $0 per month per seat |
 Smartsheet | Score8.4 out of 10 | N/A | Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email. | $12 per month per user (up to 10 users) |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Considered Both Products | Chose ClickUp Incentivized Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose ClickUp They all are in one place, ClickUp. The cost-benefit analysis pointed out that ClickUp would be able to drive an improvement in the department and teams' collaboration at a lower cost. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose ClickUp ClickUp has greater flexibility - particularly in the views than all the other software we've tried. The ability to see tasks for yourself or your team or multiple teams is incredibly powerful for accountability and focus on priorities. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose ClickUp I love that there are more advanced features like checklists, subtasks, recurring due dates, custom fields, time-tracking, docs, task-linking, goals, dashboards, users & teams, email integration, integration customizations, automation, various view options, filtering & sorting, … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose ClickUp We selected ClickUp because it seemed to pull in the best of all the tools we evaluated. We also really liked how customizable it is since our processes don't always line up with the industry standard. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose ClickUp It can do everything those competitors do, except in one app. And in a (much) more simple way to onboard people and engage them. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Smartsheet Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Smartsheet Asana and monday.com are typical project management tools where resources can be tracked based on the tasks, etc. Smartsheet does exactly the same but additionally allows people outside of PM to automate their data collaboration with other employees. The solutions that … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
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| Would buy again | ||
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| Delivers good value for the price | ||
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| ClickUp | Smartsheet | |
|---|---|---|
| Likelihood to Recommend | 8.6 | 10.0 |
| Likelihood to Renew | 7.3 | 10.0 |
| Usability | 7.8 | 9.0 |
| Availability | 9.5 | - |
| Performance | 8.0 | 10.0 |
| Support Rating | 9.4 | 8.1 |
| Online Training | 10.0 | 7.0 |
| Implementation Rating | 7.9 | 10.0 |
| Configurability | 8.0 | - |
| Contract Terms and Pricing Model | 5.0 | - |
| Ease of integration | 7.0 | - |
| Product Scalability | 8.9 | - |
| Professional Services | 5.0 | - |
| Vendor post-sale | 5.0 | - |
| Vendor pre-sale | 5.0 | - |
