Clio vs. Sage Timeslips

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clio
Score 8.0 out of 10
N/A
Clio is web-based legal practice management software for solo practitioners and small firms. It is designed to replace multiple different systems (like document management, case management, and accounting software) to streamline the amount of technology that small firms need to manage.
$49
per user/per month
Sage Timeslips
Score 5.9 out of 10
N/A
Sage offers Timeslips, an installed billing and time tracking application featuring automated tracking, prepopulated account entry and voice to text data capture.N/A
Pricing
ClioSage Timeslips
Editions & Modules
EasyStart
$49
per user/per month
Clio Grow
$59
per user/per month
Essentials
$89
per month per user
Advanced
$129
per month per user
Complete
$159
per month per user
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Offerings
Pricing Offerings
ClioSage Timeslips
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll pricing tiers have a 7-day free trial. Discount available for annual pricing.
More Pricing Information
Community Pulse
ClioSage Timeslips
User Ratings
ClioSage Timeslips
Likelihood to Recommend
6.4
(0 ratings)
9.0
(0 ratings)
Usability
6.6
(0 ratings)
-
(0 ratings)
Support Rating
6.4
(0 ratings)
8.0
(0 ratings)
User Testimonials
ClioSage Timeslips
Likelihood to Recommend
Clio is a wonderful practice management solution for small firms that do billable work. The Clio manage software is excellent for tracking your time at different rates, tracking matter budgets, and tracking expenses. Clio is also great for firms that want to implement and use tech in their offices. If clients are at least somewhat tech-savvy (have and know how to use email), they will also benefit and enjoy the implementation of Clio.
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The system has streamlined our billing process and made tracking our accounts receivable and billable time easy.
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Pros
  • Timekeeping. All I have to do is open Clio in the morning and press the "start timekeeping" button if I am too lazy to type in a few words.
  • Billing. The new interface is really easy to use.
  • Calendar. I use two calendars for deadlines, etc. My G-Suites calendar and Clio.
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  • Timeslips makes it easy to open new matters.
  • It is easy to enter firm billing and expenses into Timeslips.
  • It is easy to determine how much has been billed for specific cases.
  • It is easy to run pre-bills and to finalize billing.
  • Timeslips has good customer service for when there are specific questions or issues.
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Cons
  • The billing screen is serviceable but unwieldy. It is hard to get your bills to look the way that you want in many cases.
  • The document management process could stand some improvement. In order to manipulate a document, you have to download it, work on it, then re-upload the new version. I'd like a local client or a seamless way to edit and then automatically see the update taken into Clio.
  • The task entry is good but not great. I'd like to see a way to have it integrate into my iPhone's reminders list.
  • The quickbooks online sync has been a constant source of frustration for our bookkeeper, who has to monitor daily and hardly ever goes a day without an item failing to sync.
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  • It could be a bit more "user-friendly" by having a tips or help area to click on.
  • It is a bit costly on start up and you still have to pay for upgrades.
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Likelihood to Renew
We have been able to streamline our task management and everyday office procedures by using Clio to its fullest potential. We have a hire client retention rate because we can easily keep track of leads and follow ups. Clio Draft is saving us time on drafting legal documents and correspondence espondence. Overall, we are able to save time and money on everything tasks
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Usability
Clio is intuitive and easy to learn. Even new staff or attorneys with limited tech experience can quickly navigate through tasks, matters, billing, and calendars. This reduces training time and increases productivity, especially in a busy mid-sized law firm. Because it’s cloud-based, Clio can be accessed from any device, anywhere. Whether I am working in the office, at home, or in court, I have full access to my cases, documents, and time entries.
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Support Rating
Rather than talk in generalities, I'll give two specific examples. First, after updating my OS, I got locked out of Clio. I was back in, up and running, with no loss of data, within an hour thanks to Clio customer support. Second, I made some specific recommendation for features that I thought would be useful. Those recommendations fell in a black hole, with the suggestion that I try a very buggy third party integration app. Clio is making lots of money from lawyers using its software. Why can't Clio create the integrations and test them if Clio is not willing to build them into its platform?
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I have not had to use Timeslips support, but I know our Office Manager has had to use them from time to time. She reports that they are quite helpful, but are always suggesting we purchase an upgrade to our current program.
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Alternatives Considered
Clio offers integrations such as Microsoft 365, Google Workspace, QuickBooks, Zoom, Dropbox, and more. This allows me to customize my tech stack to fit my specific needs. Clio’s mobile app is more feature-rich, offering time tracking, document access, calendaring, and even billing on the go. It’s ideal for attorneys who work remotely or travel frequently.
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Neither Chrome River or QuickBooks have the same functionality as Timeslips. I have used both programs and Timeslips is by far the better choice.
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Return on Investment
  • It has improved our ability to capture billable activities.
  • It has increased our efficiency in regards to onboarding clients and getting retainers signed.
  • The integrations with QuickBooks and other software platforms such as Mailchimp has allowed us to improve our marketing efforts and overall operations.
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  • Over the years it has been worth its weight in gold - huge return over cost
  • The biggest negative occurred within the past year in that one was required to acquire an annual license raising the annual cost, but not to the point where it becomes cost ineffective.
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ScreenShots