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Close CRM vs. Microsoft Dynamics 365

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Close CRM

43 Reviews and Ratings

Microsoft Dynamics 365

954 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Close CRM

    Score9.9 out of 10
    		N/AClose.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.

    $19

    per month includes 1 user

    Microsoft Dynamics 365

    Score7.4 out of 10
    		N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Pricing
    Close CRMMicrosoft Dynamics 365
    Editions & Modules
    Solo
    $9
    per month (paid annually) per user
    Essentials
    $35
    per month (paid annually) per user
    Growth
    $99
    per month (paid annually) per user
    Scale
    $139
    per month (paid annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Close CRMMicrosoft Dynamics 365
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsThe pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.—
    More Pricing Information
    Features
    Close CRMMicrosoft Dynamics 365
    Sales Force Automation
    Comparison of Sales Force Automation features of Close CRM and Microsoft Dynamics 365
    Feature
    Close CRM
    8.9
    8 Ratings
    Microsoft Dynamics 365
    6.9
    70 Ratings
    Customer data management / contact management8.08 Ratings8.069 Ratings
    Workflow management7.78 Ratings8.067 Ratings
    Territory management8.01 Ratings6.051 Ratings
    Opportunity management10.06 Ratings7.063 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.38 Ratings7.066 Ratings
    Contract management10.01 Ratings7.052 Ratings
    Interaction tracking8.38 Ratings7.060 Ratings
    Channel / partner relationship management9.73 Ratings6.051 Ratings
    Quote & order management00 Ratings6.048 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Close CRM and Microsoft Dynamics 365
    Feature
    Close CRM
    8.5
    6 Ratings
    Microsoft Dynamics 365
    6.7
    55 Ratings
    Case management8.03 Ratings6.051 Ratings
    Call center management7.45 Ratings7.045 Ratings
    Help desk management10.02 Ratings7.049 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Close CRM and Microsoft Dynamics 365
    Feature
    Close CRM
    9.0
    6 Ratings
    Microsoft Dynamics 365
    7.5
    67 Ratings
    Lead management8.76 Ratings8.061 Ratings
    Email marketing9.35 Ratings7.062 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Close CRM and Microsoft Dynamics 365
    Feature
    Close CRM
    7.9
    6 Ratings
    Microsoft Dynamics 365
    8.3
    64 Ratings
    Task management8.35 Ratings8.059 Ratings
    Billing and invoicing management10.01 Ratings8.044 Ratings
    Reporting5.45 Ratings9.053 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Close CRM and Microsoft Dynamics 365
    Feature
    Close CRM
    7.5
    6 Ratings
    Microsoft Dynamics 365
    7.0
    65 Ratings
    Forecasting10.01 Ratings7.055 Ratings
    Pipeline visualization8.06 Ratings5.061 Ratings
    Customizable reports4.44 Ratings9.064 Ratings
    Customization
    Comparison of Customization features of Close CRM and Microsoft Dynamics 365
    Feature
    Close CRM
    8.6
    8 Ratings
    Microsoft Dynamics 365
    7.8
    67 Ratings
    Custom fields10.07 Ratings8.165 Ratings
    Custom objects10.02 Ratings8.060 Ratings
    Scripting environment8.03 Ratings7.048 Ratings
    API for custom integration6.47 Ratings8.052 Ratings
    Security
    Comparison of Security features of Close CRM and Microsoft Dynamics 365
    Feature
    Close CRM
    8.0
    8 Ratings
    Microsoft Dynamics 365
    6.5
    62 Ratings
    Single sign-on capability8.03 Ratings7.056 Ratings
    Role-based user permissions8.06 Ratings6.057 Ratings
    Social CRM
    Comparison of Social CRM features of Close CRM and Microsoft Dynamics 365
    Feature
    Close CRM
    10.0
    1 Ratings
    Microsoft Dynamics 365
    7.5
    37 Ratings
    Social data10.01 Ratings8.036 Ratings
    Social engagement10.01 Ratings7.037 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Close CRM and Microsoft Dynamics 365
    Feature
    Close CRM
    6.4
    4 Ratings
    Microsoft Dynamics 365
    6.5
    56 Ratings
    Marketing automation6.44 Ratings7.056 Ratings
    Compensation management00 Ratings6.029 Ratings
    Platform
    Comparison of Platform features of Close CRM and Microsoft Dynamics 365
    Feature
    Close CRM
    10.0
    1 Ratings
    Microsoft Dynamics 365
    7.0
    48 Ratings
    Mobile access10.01 Ratings7.048 Ratings
    User Ratings
    Close CRMMicrosoft Dynamics 365
    Likelihood to Recommend
    9.3
    (8 ratings)
    6.5
    (90 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (20 ratings)
    Usability
    8.7
    (3 ratings)
    6.5
    (20 ratings)
    Support Rating
    9.3
    (3 ratings)
    8.0
    (11 ratings)
    Online Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.2
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)