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Close CRM vs. Pipedrive

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Close CRM

43 Reviews and Ratings

Pipedrive

477 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Close CRM

    Score9.9 out of 10
    		N/AClose.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.

    $19

    per month includes 1 user

    Pipedrive

    Score8.6 out of 10
    		N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    Close CRMPipedrive
    Editions & Modules
    Solo
    $9
    per month (paid annually) per user
    Essentials
    $35
    per month (paid annually) per user
    Growth
    $99
    per month (paid annually) per user
    Scale
    $139
    per month (paid annually) per user
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    Close CRMPipedrive
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsThe pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.Monthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Community Pulse
    Close CRMPipedrive
    Considered Both Products
    Close
    Jason Janes
    Web Design & SEO Consultant in Information Technology at Bright Advice (Management Consulting, 1-10 employees)
    Chose Close CRM
    All the same features and more in a much better user experience. Lots of integrations of Salesforce require a dedicated employee just to manage Salesforce and make changes. Close just works out of the box and is easy to change and customize.
    Incentivized
    Pipedrive Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Close CRMPipedrive
    Sales Force Automation
    Comparison of Sales Force Automation features of Close CRM and Pipedrive
    Feature
    Close CRM
    8.9
    8 Ratings
    Pipedrive
    6.7
    61 Ratings
    Customer data management / contact management8.08 Ratings7.717 Ratings
    Workflow management7.78 Ratings5.714 Ratings
    Territory management8.01 Ratings6.09 Ratings
    Opportunity management10.06 Ratings8.359 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.38 Ratings8.057 Ratings
    Contract management10.01 Ratings5.010 Ratings
    Interaction tracking8.38 Ratings8.014 Ratings
    Channel / partner relationship management9.73 Ratings6.711 Ratings
    Quote & order management00 Ratings5.08 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Close CRM and Pipedrive
    Feature
    Close CRM
    8.5
    6 Ratings
    Pipedrive
    2.9
    7 Ratings
    Case management8.03 Ratings4.76 Ratings
    Call center management7.45 Ratings1.15 Ratings
    Help desk management10.02 Ratings3.16 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Close CRM and Pipedrive
    Feature
    Close CRM
    9.0
    6 Ratings
    Pipedrive
    6.0
    42 Ratings
    Lead management8.76 Ratings5.742 Ratings
    Email marketing9.35 Ratings6.46 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Close CRM and Pipedrive
    Feature
    Close CRM
    7.9
    6 Ratings
    Pipedrive
    5.9
    60 Ratings
    Task management8.35 Ratings7.757 Ratings
    Billing and invoicing management10.01 Ratings4.15 Ratings
    Reporting5.45 Ratings6.056 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Close CRM and Pipedrive
    Feature
    Close CRM
    7.5
    6 Ratings
    Pipedrive
    6.8
    62 Ratings
    Forecasting10.01 Ratings6.313 Ratings
    Pipeline visualization8.06 Ratings8.062 Ratings
    Customizable reports4.44 Ratings6.010 Ratings
    Customization
    Comparison of Customization features of Close CRM and Pipedrive
    Feature
    Close CRM
    8.6
    8 Ratings
    Pipedrive
    4.8
    58 Ratings
    Custom fields10.07 Ratings5.458 Ratings
    Custom objects10.02 Ratings6.048 Ratings
    Scripting environment8.03 Ratings1.04 Ratings
    API for custom integration6.47 Ratings6.741 Ratings
    Security
    Comparison of Security features of Close CRM and Pipedrive
    Feature
    Close CRM
    8.0
    8 Ratings
    Pipedrive
    5.9
    56 Ratings
    Single sign-on capability8.03 Ratings6.112 Ratings
    Role-based user permissions8.06 Ratings5.754 Ratings
    Social CRM
    Comparison of Social CRM features of Close CRM and Pipedrive
    Feature
    Close CRM
    10.0
    1 Ratings
    Pipedrive
    1.1
    5 Ratings
    Social data10.01 Ratings1.15 Ratings
    Social engagement10.01 Ratings1.15 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Close CRM and Pipedrive
    Feature
    Close CRM
    6.4
    4 Ratings
    Pipedrive
    3.6
    7 Ratings
    Marketing automation6.44 Ratings3.67 Ratings
    Compensation management00 Ratings3.54 Ratings
    Platform
    Comparison of Platform features of Close CRM and Pipedrive
    Feature
    Close CRM
    10.0
    1 Ratings
    Pipedrive
    7.4
    55 Ratings
    Mobile access10.01 Ratings7.455 Ratings
    User Ratings
    Close CRMPipedrive
    Likelihood to Recommend
    9.3
    (8 ratings)
    7.6
    (65 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (3 ratings)
    Usability
    8.7
    (3 ratings)
    9.7
    (18 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.3
    (3 ratings)
    8.5
    (15 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)