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Close CRM vs. Pipeline CRM

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Close CRM

43 Reviews and Ratings

Pipeline CRM

18 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Close CRM

    Score9.9 out of 10
    		N/AClose.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.

    $19

    per month includes 1 user

    Pipeline CRM

    Score5.2 out of 10
    		N/AFounded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.

    $29

    per month

    Pricing
    Close CRMPipeline CRM
    Editions & Modules
    Solo
    $9
    per month (paid annually) per user
    Essentials
    $35
    per month (paid annually) per user
    Growth
    $99
    per month (paid annually) per user
    Scale
    $139
    per month (paid annually) per user
    Start
    $300
    per year per user
    Develop
    $396
    per year per user
    Develop
    $588
    per year per user
    Offerings
    Pricing Offerings
    Close CRMPipeline CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsThe pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.—
    More Pricing Information
    Features
    Close CRMPipeline CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Close CRM and Pipeline CRM
    Feature
    Close CRM
    8.9
    8 Ratings
    Pipeline CRM
    6.9
    5 Ratings
    Customer data management / contact management8.08 Ratings8.05 Ratings
    Workflow management7.78 Ratings8.05 Ratings
    Territory management8.01 Ratings7.04 Ratings
    Opportunity management10.06 Ratings8.05 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.38 Ratings4.05 Ratings
    Contract management10.01 Ratings5.05 Ratings
    Interaction tracking8.38 Ratings9.05 Ratings
    Channel / partner relationship management9.73 Ratings7.04 Ratings
    Quote & order management00 Ratings6.03 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Close CRM and Pipeline CRM
    Feature
    Close CRM
    8.5
    6 Ratings
    Pipeline CRM
    7.8
    3 Ratings
    Case management8.03 Ratings7.03 Ratings
    Call center management7.45 Ratings8.21 Ratings
    Help desk management10.02 Ratings8.21 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Close CRM and Pipeline CRM
    Feature
    Close CRM
    9.0
    6 Ratings
    Pipeline CRM
    5.0
    4 Ratings
    Lead management8.76 Ratings8.04 Ratings
    Email marketing9.35 Ratings2.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Close CRM and Pipeline CRM
    Feature
    Close CRM
    7.9
    6 Ratings
    Pipeline CRM
    4.5
    5 Ratings
    Task management8.35 Ratings3.04 Ratings
    Billing and invoicing management10.01 Ratings5.53 Ratings
    Reporting5.45 Ratings5.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Close CRM and Pipeline CRM
    Feature
    Close CRM
    7.5
    6 Ratings
    Pipeline CRM
    6.7
    5 Ratings
    Forecasting10.01 Ratings8.03 Ratings
    Pipeline visualization8.06 Ratings5.05 Ratings
    Customizable reports4.44 Ratings7.05 Ratings
    Customization
    Comparison of Customization features of Close CRM and Pipeline CRM
    Feature
    Close CRM
    8.6
    8 Ratings
    Pipeline CRM
    9.5
    5 Ratings
    Custom fields10.07 Ratings10.05 Ratings
    Custom objects10.02 Ratings10.05 Ratings
    Scripting environment8.03 Ratings8.21 Ratings
    API for custom integration6.47 Ratings10.05 Ratings
    Security
    Comparison of Security features of Close CRM and Pipeline CRM
    Feature
    Close CRM
    8.0
    8 Ratings
    Pipeline CRM
    6.0
    3 Ratings
    Single sign-on capability8.03 Ratings6.02 Ratings
    Role-based user permissions8.06 Ratings6.02 Ratings
    Social CRM
    Comparison of Social CRM features of Close CRM and Pipeline CRM
    Feature
    Close CRM
    10.0
    1 Ratings
    Pipeline CRM
    8.1
    2 Ratings
    Social data10.01 Ratings8.12 Ratings
    Social engagement10.01 Ratings8.21 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Close CRM and Pipeline CRM
    Feature
    Close CRM
    6.4
    4 Ratings
    Pipeline CRM
    4.6
    3 Ratings
    Marketing automation6.44 Ratings2.03 Ratings
    Compensation management00 Ratings7.31 Ratings
    Platform
    Comparison of Platform features of Close CRM and Pipeline CRM
    Feature
    Close CRM
    10.0
    1 Ratings
    Pipeline CRM
    8.0
    5 Ratings
    Mobile access10.01 Ratings8.05 Ratings
    User Ratings
    Close CRMPipeline CRM
    Likelihood to Recommend
    9.3
    (8 ratings)
    7.0
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    Usability
    8.7
    (3 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.3
    (3 ratings)
    8.0
    (1 ratings)