Pipeline CRM

Pipeline CRM

18 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Pipeline CRM	Score5.2 out of 10	N/A	Founded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.	$29 per month

Pricing

Pipeline CRM

Start: $300
per year per user
Develop: $396
per year per user
Develop: $588
per year per user

Pricing Offerings
Pipeline CRM
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

—

Community Pulse
Key User Insights
	Pipeline CRM
Considered Both Products	Pipeline CRM PipelineDeals Verified User Chose Pipeline CRM We are currently using HubSpot for one of our other companies and it has been great. The marketing integrations that come with it blow PipelineDeals out of the water. On top of that, it also has a ticketing system in it where you can tie customer issues to a customer in the CRM. Incentivized Helpful? Jeffrey Schneider Chief Operating Officer in Corporate at betterPT (Hospital & Health Care, 11-50 employees) Chose Pipeline CRM The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts. Incentivized Helpful? Jason Montoya CEO in Sales at JasonScottMontoya.com (Marketing and Advertising, 1-10 employees) Chose Pipeline CRM We originally used Highrise HQ and it was great for a while. Unfortunately, the simplicity and lack of reporting sent us looking for a new alternative solution. When we came across Pipelinedeals.com, it seemed to fit our needs perfectly. We signed up for a trial and began using … Incentivized Helpful? Verified User Chose Pipeline CRM SFDC was just too expensive and "too much." Insightly was not comprehensive enough, and we found an awful lot of bugs (this was a year ago+). QuickBase is actually excellent, but it requires an advanced technical person to manage and use, such as a QB Developer, and we wanted a … Incentivized Helpful? Brian Welk Staff Writer/Editor at CIO Talk Radio (Media Production, 1-10 employees) Chose Pipeline CRM PipelineDeals is cleaner looking than Salesforce or Cbiz and offers comparable customization. But PipelineDeals will also now be able to integrate with MailChimp, which is very good for our purposes, and while we can't get all the customization we'd like out of it, we've been … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Pipeline CRM

Comparison of Sales Force Automation features of Pipeline CRM
Feature	Pipeline CRM 6.9 5 Ratings
Customer data management / contact management	8.05 Ratings
Workflow management	8.05 Ratings
Territory management	7.04 Ratings
Opportunity management	8.05 Ratings
Integration with email client (e.g., Outlook or Gmail)	4.05 Ratings
Contract management	5.05 Ratings
Quote & order management	6.03 Ratings
Interaction tracking	9.05 Ratings
Channel / partner relationship management	7.04 Ratings

Comparison of Customer Service & Support features of Pipeline CRM
Feature	Pipeline CRM 7.8 3 Ratings
Case management	7.03 Ratings
Call center management	8.21 Ratings
Help desk management	8.21 Ratings

Comparison of Marketing Automation features of Pipeline CRM
Feature	Pipeline CRM 5.0 4 Ratings
Lead management	8.04 Ratings
Email marketing	2.02 Ratings

Comparison of CRM Project Management features of Pipeline CRM
Feature	Pipeline CRM 4.5 5 Ratings
Task management	3.04 Ratings
Billing and invoicing management	5.53 Ratings
Reporting	5.03 Ratings

Comparison of CRM Reporting & Analytics features of Pipeline CRM
Feature	Pipeline CRM 6.7 5 Ratings
Forecasting	8.03 Ratings
Pipeline visualization	5.05 Ratings
Customizable reports	7.05 Ratings

Comparison of Customization features of Pipeline CRM
Feature	Pipeline CRM 9.5 5 Ratings
Custom fields	10.05 Ratings
Custom objects	10.05 Ratings
Scripting environment	8.21 Ratings
API for custom integration	10.05 Ratings

Comparison of Security features of Pipeline CRM
Feature	Pipeline CRM 6.0 3 Ratings
Single sign-on capability	6.02 Ratings
Role-based user permissions	6.02 Ratings

Comparison of Integrations with 3rd-party Software features of Pipeline CRM
Feature	Pipeline CRM 4.6 3 Ratings
Marketing automation	2.03 Ratings
Compensation management	7.31 Ratings

Comparison of Platform features of Pipeline CRM
Feature	Pipeline CRM 8.0 5 Ratings
Mobile access	8.05 Ratings

User Ratings
	Pipeline CRM
Likelihood to Recommend	7.0 (6 ratings)
Likelihood to Renew	7.0 (1 ratings)
Usability	9.0 (1 ratings)
Support Rating	8.0 (1 ratings)