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Close CRM vs. Sugar Sell (SugarCRM)

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Close CRM

43 Reviews and Ratings

Sugar Sell (SugarCRM)

245 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Close CRM

    Score9.9 out of 10
    		N/AClose.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.

    $19

    per month includes 1 user

    Sugar Sell (SugarCRM)

    Score5.1 out of 10
    		N/ASugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

    $19

    per month per user (3 users minimum, billed annually)

    Pricing
    Close CRMSugar Sell (SugarCRM)
    Editions & Modules
    Solo
    $9
    per month (paid annually) per user
    Essentials
    $35
    per month (paid annually) per user
    Growth
    $99
    per month (paid annually) per user
    Scale
    $139
    per month (paid annually) per user
    Essentials
    $19
    per month (billed annually) per user (3 user minimum, 9 user maximum)
    Standard
    $59
    per month (billed annually) per user (10 User Minimum)
    Advanced
    $85
    per month (billed annually) per user (10 user minimum)
    Premier
    $135
    per month (billed annually) per user (10 user minimum)
    Offerings
    Pricing Offerings
    Close CRMSugar Sell (SugarCRM)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsThe pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.—
    More Pricing Information
    Features
    Close CRMSugar Sell (SugarCRM)
    Sales Force Automation
    Comparison of Sales Force Automation features of Close CRM and Sugar Sell (SugarCRM)
    Feature
    Close CRM
    8.9
    8 Ratings
    Sugar Sell (SugarCRM)
    4.8
    33 Ratings
    Customer data management / contact management8.08 Ratings5.032 Ratings
    Workflow management7.78 Ratings6.028 Ratings
    Territory management8.01 Ratings6.026 Ratings
    Opportunity management10.06 Ratings7.026 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.38 Ratings7.029 Ratings
    Contract management10.01 Ratings3.026 Ratings
    Interaction tracking8.38 Ratings3.030 Ratings
    Channel / partner relationship management9.73 Ratings2.025 Ratings
    Quote & order management00 Ratings4.024 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Close CRM and Sugar Sell (SugarCRM)
    Feature
    Close CRM
    8.5
    6 Ratings
    Sugar Sell (SugarCRM)
    2.3
    24 Ratings
    Case management8.03 Ratings3.024 Ratings
    Call center management7.45 Ratings2.019 Ratings
    Help desk management10.02 Ratings2.017 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Close CRM and Sugar Sell (SugarCRM)
    Feature
    Close CRM
    9.0
    6 Ratings
    Sugar Sell (SugarCRM)
    5.5
    25 Ratings
    Lead management8.76 Ratings6.022 Ratings
    Email marketing9.35 Ratings5.023 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Close CRM and Sugar Sell (SugarCRM)
    Feature
    Close CRM
    7.9
    6 Ratings
    Sugar Sell (SugarCRM)
    3.0
    28 Ratings
    Task management8.35 Ratings4.026 Ratings
    Billing and invoicing management10.01 Ratings3.018 Ratings
    Reporting5.45 Ratings2.024 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Close CRM and Sugar Sell (SugarCRM)
    Feature
    Close CRM
    7.5
    6 Ratings
    Sugar Sell (SugarCRM)
    3.3
    28 Ratings
    Forecasting10.01 Ratings3.024 Ratings
    Pipeline visualization8.06 Ratings2.025 Ratings
    Customizable reports4.44 Ratings5.027 Ratings
    Customization
    Comparison of Customization features of Close CRM and Sugar Sell (SugarCRM)
    Feature
    Close CRM
    8.6
    8 Ratings
    Sugar Sell (SugarCRM)
    5.5
    29 Ratings
    Custom fields10.07 Ratings6.029 Ratings
    Custom objects10.02 Ratings5.026 Ratings
    Scripting environment8.03 Ratings6.019 Ratings
    API for custom integration6.47 Ratings5.025 Ratings
    Security
    Comparison of Security features of Close CRM and Sugar Sell (SugarCRM)
    Feature
    Close CRM
    8.0
    8 Ratings
    Sugar Sell (SugarCRM)
    5.5
    27 Ratings
    Single sign-on capability8.03 Ratings5.021 Ratings
    Role-based user permissions8.06 Ratings6.026 Ratings
    Social CRM
    Comparison of Social CRM features of Close CRM and Sugar Sell (SugarCRM)
    Feature
    Close CRM
    10.0
    1 Ratings
    Sugar Sell (SugarCRM)
    3.0
    19 Ratings
    Social data10.01 Ratings3.019 Ratings
    Social engagement10.01 Ratings3.016 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Close CRM and Sugar Sell (SugarCRM)
    Feature
    Close CRM
    6.4
    4 Ratings
    Sugar Sell (SugarCRM)
    4.5
    19 Ratings
    Marketing automation6.44 Ratings5.019 Ratings
    Compensation management00 Ratings4.013 Ratings
    Platform
    Comparison of Platform features of Close CRM and Sugar Sell (SugarCRM)
    Feature
    Close CRM
    10.0
    1 Ratings
    Sugar Sell (SugarCRM)
    4.0
    20 Ratings
    Mobile access10.01 Ratings4.020 Ratings
    User Ratings
    Close CRMSugar Sell (SugarCRM)
    Likelihood to Recommend
    9.3
    (8 ratings)
    2.0
    (59 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (26 ratings)
    Usability
    8.7
    (3 ratings)
    3.0
    (10 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.3
    (3 ratings)
    9.1
    (12 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)