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Close CRM vs. Zoho CRM

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Close CRM

43 Reviews and Ratings

Zoho CRM

974 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Close CRM

    Score9.9 out of 10
    		N/AClose.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.

    $19

    per month includes 1 user

    Zoho CRM

    Score8.7 out of 10
    		N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    Close CRMZoho CRM
    Editions & Modules
    Solo
    $9
    per month (paid annually) per user
    Essentials
    $35
    per month (paid annually) per user
    Growth
    $99
    per month (paid annually) per user
    Scale
    $139
    per month (paid annually) per user
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    Close CRMZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptional$14 /user/month
    Additional DetailsThe pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.—
    More Pricing Information
    Community Pulse
    Close CRMZoho CRM
    Considered Both Products
    Close
    Verified User
    Chose Close CRM
    Salesforce was actually a good platform but it was a bit expensive for an organization that is in a growing stage. Close is relatively cheaper and has almost the same functionality as Salesforce. We've also tried a few other platforms, but nothing has been very beneficial or as …
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Close CRMZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Close CRM and Zoho CRM
    Feature
    Close CRM
    8.9
    8 Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management8.08 Ratings8.5279 Ratings
    Workflow management7.78 Ratings8.3266 Ratings
    Territory management8.01 Ratings8.7196 Ratings
    Opportunity management10.06 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.38 Ratings8.8248 Ratings
    Contract management10.01 Ratings8.7203 Ratings
    Interaction tracking8.38 Ratings8.1249 Ratings
    Channel / partner relationship management9.73 Ratings8.4192 Ratings
    Quote & order management00 Ratings8.1203 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Close CRM and Zoho CRM
    Feature
    Close CRM
    8.5
    6 Ratings
    Zoho CRM
    8.3
    221 Ratings
    Case management8.03 Ratings8.5213 Ratings
    Call center management7.45 Ratings8.1172 Ratings
    Help desk management10.02 Ratings8.5189 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Close CRM and Zoho CRM
    Feature
    Close CRM
    9.0
    6 Ratings
    Zoho CRM
    8.5
    266 Ratings
    Lead management8.76 Ratings8.6261 Ratings
    Email marketing9.35 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Close CRM and Zoho CRM
    Feature
    Close CRM
    7.9
    6 Ratings
    Zoho CRM
    8.4
    263 Ratings
    Task management8.35 Ratings8.5248 Ratings
    Billing and invoicing management10.01 Ratings8.3180 Ratings
    Reporting5.45 Ratings8.5242 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Close CRM and Zoho CRM
    Feature
    Close CRM
    7.5
    6 Ratings
    Zoho CRM
    8.5
    258 Ratings
    Forecasting10.01 Ratings8.5216 Ratings
    Pipeline visualization8.06 Ratings8.4235 Ratings
    Customizable reports4.44 Ratings8.6249 Ratings
    Customization
    Comparison of Customization features of Close CRM and Zoho CRM
    Feature
    Close CRM
    8.6
    8 Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields10.07 Ratings8.4275 Ratings
    Custom objects10.02 Ratings8.2222 Ratings
    Scripting environment8.03 Ratings8.3178 Ratings
    API for custom integration6.47 Ratings8.4203 Ratings
    Security
    Comparison of Security features of Close CRM and Zoho CRM
    Feature
    Close CRM
    8.0
    8 Ratings
    Zoho CRM
    8.4
    266 Ratings
    Single sign-on capability8.03 Ratings8.4231 Ratings
    Role-based user permissions8.06 Ratings8.4261 Ratings
    Social CRM
    Comparison of Social CRM features of Close CRM and Zoho CRM
    Feature
    Close CRM
    10.0
    1 Ratings
    Zoho CRM
    8.3
    165 Ratings
    Social data10.01 Ratings8.3164 Ratings
    Social engagement10.01 Ratings8.4156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Close CRM and Zoho CRM
    Feature
    Close CRM
    6.4
    4 Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation6.44 Ratings8.7207 Ratings
    Compensation management00 Ratings8.6138 Ratings
    Platform
    Comparison of Platform features of Close CRM and Zoho CRM
    Feature
    Close CRM
    10.0
    1 Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access10.01 Ratings8.7230 Ratings
    User Ratings
    Close CRMZoho CRM
    Likelihood to Recommend
    9.3
    (8 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (42 ratings)
    Usability
    8.7
    (3 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    9.3
    (3 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)