Cloud Softphone vs. GoTo Connect
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Cloud Softphone | Score6.1 out of 10 | Mid-Size Companies (51-1,000 employees) | White-label softphone platform where you can create, test and deploy mobile and WebRTC endpoints in less than 30 minutes. Cloud Softphone is an application platform as a service (APaaS) that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in… | $49 per month |
 GoTo Connect | Score7.8 out of 10 | N/A | GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration. | $27 per month per user |
| Cloud Softphone | GoTo Connect | |||||||||||||||
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | — | No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan. | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Cloud Softphone | GoTo Connect | |
|---|---|---|
| Likelihood to Recommend | - | 9.2 |
| Likelihood to Renew | - | 4.9 |
| Usability | - | 7.9 |
| Availability | - | 8.9 |
| Performance | - | 9.4 |
| Support Rating | - | 8.3 |
| Implementation Rating | - | 7.4 |
| Product Scalability | - | 9.4 |