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Cloud Softphone vs. Rakuten Viber

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cloud Softphone

    Score6.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    White-label softphone platform where you can create, test and deploy mobile and WebRTC endpoints in less than 30 minutes. Cloud Softphone is an application platform as a service (APaaS) that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in…

    $49

    per month

    Rakuten Viber

    Score9.8 out of 10
    N/AViber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls.

    $0.02

    Per Minute

    Pricing
    Cloud SoftphoneRakuten Viber
    Editions & Modules
    Full Featured
    $49.00
    per month
    Outgoing Calls Only
    $120.00
    per month
    White Label
    $399.00
    per month
    Enterprise
    $399.00
    per month
    High Security
    $499.00
    per month
    USA
    $0.019
    Per Minute
    UK
    $0.019
    Per Minute
    Offerings
    Pricing Offerings
    Cloud SoftphoneRakuten Viber
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details
    More Pricing Information
    Features
    Cloud SoftphoneRakuten Viber
    Cloud PBX
    Comparison of Cloud PBX features of Cloud Softphone and Rakuten Viber
    Feature
    Cloud Softphone
    -
    Ratings
    Rakuten Viber
    9.5
    13 Ratings
    Hosted PBX00 Ratings9.56 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings9.78 Ratings
    User templates00 Ratings8.87 Ratings
    Call reports00 Ratings9.89 Ratings
    Directory of employee names00 Ratings9.78 Ratings
    Call Management
    Comparison of Call Management features of Cloud Softphone and Rakuten Viber
    Feature
    Cloud Softphone
    -
    Ratings
    Rakuten Viber
    9.3
    15 Ratings
    Answering rules00 Ratings9.59 Ratings
    Call recording00 Ratings9.79 Ratings
    Call park00 Ratings8.84 Ratings
    Call screening00 Ratings8.89 Ratings
    Message alerts00 Ratings9.814 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cloud Softphone and Rakuten Viber
    Feature
    Cloud Softphone
    -
    Ratings
    Rakuten Viber
    9.6
    13 Ratings
    Video conferencing00 Ratings9.513 Ratings
    Audio conferencing00 Ratings9.713 Ratings
    Video screen sharing00 Ratings9.05 Ratings
    Instant messaging00 Ratings10.09 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cloud Softphone and Rakuten Viber
    Feature
    Cloud Softphone
    -
    Ratings
    Rakuten Viber
    10.0
    18 Ratings
    Mobile app for iOS00 Ratings10.017 Ratings
    Mobile app for Android00 Ratings10.017 Ratings
    User Ratings
    Cloud SoftphoneRakuten Viber
    Likelihood to Recommend
    -
    (0 ratings)
    9.6
    (18 ratings)
    Support Rating
    -
    (0 ratings)
    9.4
    (7 ratings)