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Cloud Softphone vs. Webex Calling

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Cloud Softphone

3 Reviews and Ratings

Webex Calling

408 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cloud Softphone

    Score6.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    		White-label softphone platform where you can create, test and deploy mobile and WebRTC endpoints in less than 30 minutes. Cloud Softphone is an application platform as a service (APaaS) that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in…

    $49

    per month

    Webex Calling

    Score8.7 out of 10
    		N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    Cloud SoftphoneWebex Calling
    Editions & Modules
    Full Featured
    $49.00
    per month
    Outgoing Calls Only
    $120.00
    per month
    White Label
    $399.00
    per month
    Enterprise
    $399.00
    per month
    High Security
    $499.00
    per month
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    Cloud SoftphoneWebex Calling
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeRequiredOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Features
    Cloud SoftphoneWebex Calling
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Cloud Softphone and Webex Calling
    Feature
    Cloud Softphone
    -
    Ratings
    Webex Calling
    8.3
    17 Ratings
    High quality audio00 Ratings8.216 Ratings
    High quality video00 Ratings8.516 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Cloud Softphone and Webex Calling
    Feature
    Cloud Softphone
    -
    Ratings
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing00 Ratings8.616 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cloud Softphone and Webex Calling
    Feature
    Cloud Softphone
    -
    Ratings
    Webex Calling
    7.3
    16 Ratings
    Calendar integration00 Ratings6.916 Ratings
    Meeting initiation00 Ratings6.915 Ratings
    Record meetings / events00 Ratings8.115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cloud Softphone and Webex Calling
    Feature
    Cloud Softphone
    -
    Ratings
    Webex Calling
    7.5
    14 Ratings
    Live chat00 Ratings7.514 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cloud Softphone and Webex Calling
    Feature
    Cloud Softphone
    -
    Ratings
    Webex Calling
    8.2
    15 Ratings
    User authentication00 Ratings8.115 Ratings
    Participant roles & permissions00 Ratings8.315 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Cloud Softphone and Webex Calling
    Feature
    Cloud Softphone
    -
    Ratings
    Webex Calling
    7.7
    153 Ratings
    Hosted PBX00 Ratings7.1115 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.8104 Ratings
    Directory of employee names00 Ratings7.1145 Ratings
    Call Management
    Comparison of Call Management features of Cloud Softphone and Webex Calling
    Feature
    Cloud Softphone
    -
    Ratings
    Webex Calling
    7.5
    158 Ratings
    Answering rules00 Ratings7.3142 Ratings
    Call recording00 Ratings7.5136 Ratings
    Call park00 Ratings7.1131 Ratings
    Call screening00 Ratings7.4123 Ratings
    Message alerts00 Ratings8.4124 Ratings
    Business SMS/External Messaging00 Ratings7.810 Ratings
    Online Fax00 Ratings7.27 Ratings
    Voicemail Transcription00 Ratings7.215 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cloud Softphone and Webex Calling
    Feature
    Cloud Softphone
    -
    Ratings
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS00 Ratings8.4135 Ratings
    Mobile app for Android00 Ratings8.4123 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Cloud Softphone and Webex Calling
    Feature
    Cloud Softphone
    -
    Ratings
    Webex Calling
    7.1
    17 Ratings
    Centralized communications management00 Ratings7.616 Ratings
    Team messaging00 Ratings7.517 Ratings
    Team document sharing00 Ratings6.316 Ratings
    Call and meeting analytics00 Ratings6.917 Ratings
    User Ratings
    Cloud SoftphoneWebex Calling
    Likelihood to Recommend
    -
    (0 ratings)
    8.3
    (174 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.8
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (3 ratings)