CloudTalk vs. Nextiva
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 CloudTalk | Score7.2 out of 10 | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $27 per month per user |
 Nextiva | Score8.1 out of 10 | N/A | Nextiva is a business communications platform that includes a VoIP solution, CRM software, BI software, cloud storage, phone and device rentals, email marketing automation software, and a contact center solution. These products can be purchased individually or together. | $25 per month per user |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | A discount is offered for annual billing. | — | ||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| CloudTalk | Nextiva | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 8.8 |
| Likelihood to Renew | 8.2 | 9.2 |
| Usability | 7.7 | 8.9 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | 3.6 | 9.1 |
| Online Training | - | 10.0 |
| Implementation Rating | 8.2 | 9.3 |
| Product Scalability | - | 10.0 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |