CloudTalk vs. Ooma Office
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 CloudTalk | Score7.2 out of 10 | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $27 per month per user |
 Ooma Office | Score9.2 out of 10 | N/A | For businesses of all sizes, Ooma provides advanced voice and collaboration features which they describe as flexible and scalable. With plans starting at $19.95 per user per month, Ooma Office is available without contracts or long-term commitments so as to make it easy for a small business to scale its office phone system with Ooma as its business grows. Ooma Office features include: Unlimited Calling in U.S., Canada, Mexico and Puerto Rico Free Local… | $9.95 per month |
| CloudTalk | Ooma Office | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | $19.95 per user/month | ||||||||||||||
| Additional Details | A discount is offered for annual billing. | Ooma Office offers plans starting at $19.95 per user/month with no contracts, ever. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| CloudTalk | Ooma Office | |||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Contact Center Software |
| |||||||||||||||||||||||||||||||||||||||||||
| Workforce Optimization (WFO) |
| |||||||||||||||||||||||||||||||||||||||||||
| Cloud PBX |
| |||||||||||||||||||||||||||||||||||||||||||
| Call Management |
| |||||||||||||||||||||||||||||||||||||||||||
| VoIP system collaboration |
| |||||||||||||||||||||||||||||||||||||||||||
| Mobile apps |
| |||||||||||||||||||||||||||||||||||||||||||
| CloudTalk | Ooma Office | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 9.0 |
| Likelihood to Renew | 8.2 | 9.1 |
| Usability | 7.7 | 8.8 |
| Support Rating | 3.6 | 8.1 |
| Implementation Rating | 8.2 | 8.0 |