CloudTalk vs. Readymode
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
CloudTalk | Score7.2 out of 10 | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $27 per month per user |
Readymode | Score10 out of 10 | N/A | Readymode (formerly Xencall) is a cloud-based predictive dialer used to connect sales and call center agents with more leads in less time. The outbound call center platform helps agents dial smarter and connect faster, so call centers can increase contact rates and make every call count. Readymode will also automate manual customer data entry with its included call center CRM software, so reps can focus on the conversation. Immediate access to customer profiles… | $150 per month per license |
| CloudTalk | Readymode | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | $11 | ||||||||||||||
| Additional Details | A discount is offered for annual billing. | 17% discount for annual pricing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| CloudTalk | Readymode | |||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Contact Center Software |
| |||||||||||||||||||||||||||||||||||||||||||
| Workforce Optimization (WFO) |
| |||||||||||||||||||||||||||||||||||||||||||
| Preview Dialer |
| |||||||||||||||||||||||||||||||||||||||||||
| Core Dialer |
| |||||||||||||||||||||||||||||||||||||||||||
| Call Follow-up and Quality Assurance |
| |||||||||||||||||||||||||||||||||||||||||||
| CloudTalk | Readymode | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 5.5 |
| Likelihood to Renew | 8.2 | - |
| Usability | 7.7 | - |
| Support Rating | 3.6 | - |
| Implementation Rating | 8.2 | - |