CloudTalk vs. VoIP.ms
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
CloudTalk | Score7.2 out of 10 | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $27 per month per user |
VoIP.ms | Score8.5 out of 10 | N/A | VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada with over 80,000 customers. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local & toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe. | N/A |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | A discount is offered for annual billing. | — | ||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| CloudTalk | VoIP.ms | |
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| Likelihood to Recommend | 10.0 | - |
| Likelihood to Renew | 8.2 | - |
| Usability | 7.7 | - |
| Support Rating | 3.6 | - |
| Implementation Rating | 8.2 | - |