Cloze vs. CRM Assistant for Gmail™

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cloze
Score 9.9 out of 10
N/A
Cloze is a contact automation and meeting log tool that pulls from apps to automatically create one view of every person and company - all their contact details, their complete history - every email back and forth, phone calls, meetings, notes on Evernote, documents exchanged and interactions on LinkedIn, Facebook, and Twitter. Cloze even grabs email signatures so contact data is always up-to-date.
$17
per month billed annually
CRM Assistant for Gmail™
Score 10.0 out of 10
N/A
CRM Assistant for Gmail™ introduces features designed to streamline customer relationship management workflows. The plugin is designed to elevate the SuiteCRM experience by integrating it with Gmail. By enabling users to save customer information, email correspondence, and other data into SuiteCRM from within Gmail, it helps to enhance efficiency, minimize redundancy, and offers a user-friendly cross-platform experience.
$8
per month per user
Pricing
ClozeCRM Assistant for Gmail™
Editions & Modules
Pro
$17
per month billed annually
Silver
$21
per month billed annually
Gold
$29
per month billed annually
Platinum
$42
per month billed annually
Monthly
$8
per month per user
Yearly
$80
per year per user
Offerings
Pricing Offerings
ClozeCRM Assistant for Gmail™
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ClozeCRM Assistant for Gmail™
Considered Both Products
Cloze
Chose Cloze
Takes the functionality much further
Chose Cloze
They don't, they say they are a personal contact manager but I believe they are wanting large companies that have their own IT Departments as they don't really offer that good of support in my opinion and they do not have phone support. I wouldn't recommend this software to …
Chose Cloze
It is a CRM and an email system all in one compared to the other three, with a much higher automation level.

I chose Cloze only because of its email receipt confirmation feature, which is still the main reason why I use it today.
Chose Cloze
Has been my main stay for a CRM over 5 years in business (when testing others, it is always a fallback). The reliability and syncing across accounts and email correspondence etc. has proven powerful and a great time-saver.
The downside is that it is not strong as a project …
CRM Assistant for Gmail™

No answer on this topic

Best Alternatives
ClozeCRM Assistant for Gmail™
Small Businesses
vCita
vCita
Score 8.5 out of 10
Cloze
Cloze
Score 9.9 out of 10
Medium-sized Companies
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.1 out of 10
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.1 out of 10
Enterprises
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.1 out of 10
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClozeCRM Assistant for Gmail™
Likelihood to Recommend
10.0
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
ClozeCRM Assistant for Gmail™
Likelihood to Recommend
Cloze makes automatic decisions that often make no sense and you don't discover those mistakes unless it's too late. I would prefer Cloze to be less "Intelligent" and prompt the user more often to make specific decisions. Cloze is a good tool as an email system with great analytics on the contacts and on the emails. The user interface is far too full of information, it’s too much not to be distracted. It would be great if it was simplified. I do not recommend it as a Sales CRM because it’s very complicated to manage the deals and the contacts involved in every deal. Cloze needs a total and profound refurbishment.
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Since this is a simple add-on, and we don't work at home, its mobility is very useful for employees like us who need to travel for work. We can check on our phones or tables if there's an important update. It works well with GMail mobile app and easily accessible anytime, anywhere.
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Pros
  • Organizes data
  • Offers value
  • Gathers all emails from multiple places
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  • Email Archiving with Attachments
  • Attachment Management
  • Mobile Compatibility
  • Notes and Record Association
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Cons
  • IOS contact Linking and Merging
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  • It's dependency on other apps
  • This could have been a multiple in one if they just integrated everything else in CRM Assistant for Gmail™
  • Recently Opened Records could have been placed in a different tab for its own, instead of the home page
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Usability
No answers on this topic
The work it does is exactly what we needed for the kind of business we're running. We're handling hotel blocks and commissionable sales, and it helps us remain organized with our records and recent activities. It also helps us keep track of our productivity everyday and keeps important files safe without the risk of being leaked.
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Support Rating
The ONLY issue that I have is there is ZERO phone customer service or training. Everything is done online or via email, which sucks in my opinion, but they always do get back to you.
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No answers on this topic
Alternatives Considered
They don't, they say they are a personal contact manager but I believe they are wanting large companies that have their own IT Departments as they don't really offer that good of support in my opinion and they do not have phone support. I wouldn't recommend this software to anyone for personal or business.
Read full review
No answers on this topic
Return on Investment
  • Won more jobs via being organised with automatic reminders.
  • Saved a lot of time, finding related contacts, job files, etc. due to powerful Google Drive and Microsoft OneDrive syncing, and fetching of files.
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  • We started from GMV of 200k to 1M from January to April.
  • From 1M GMV in April, to consistently achieving 2M and up in October.
  • Other apps would be to pricey. I'd say it's worth the value for the work it does for our numbers!
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ScreenShots

CRM Assistant for Gmail™ Screenshots

Screenshot of Email ArchivingScreenshot of Home PageScreenshot of Record Detail View