Cofense Triage vs. FireMon

The tool is very helpful in improving Phishing detection capabilities as it streamlines the process of analyzing user reports a lot. Besides it has a built-in mechanism of rating reporters(end-users) based on their historical performance. Downside - tool requires continuous resource investment to deliver best result. Tool is not helping too much in improving user-education, because automated response process is not immediate and is prone to errors

Incentivized

FireMon is best used in a large environment (for example, I have >100
firewalls in my environment). It's best used when trying to improve
security posture and showing changes in firewall security over time. It
might not be the best choice for smaller environments or those that aren't concerned about security management.

Incentivized

• Separating links and attachments contained in the email, and checking to see if they are known malicious.
• Clustering like emails to save time when responding.
• Providing risks scores with each cluster to give an estimate on which clusters should be addressed first.

Incentivized

• PCI Reporting - After identifying which firewalls and rulesets are in scope, producing a report artifact to satisfy PCI requirements on Firewall reviews is literally a two-click operation.
• Storing Rule Metadata - FireMon stores metadata (prefilled fields, standard fields, and custom fields) for each rule in each policy which is valuable for context during firewall reviews in particular
• API - FireMon exposes most if not all of its functionality via REST API

Incentivized

• YARA rules, while the functionality is fantastic I've found that the documentation can be a bit confusing. Although, that might just be my personal experience.
• Rare glitches make the send notification button unusable. This can be remediated by navigating to a different report, but [it] is a bit of a pain in the moment.
• I would like to see a dark mode get added as well, but that's obviously a tertiary concern.

Incentivized

• Some features could be added to the existing functionality which include NAT rules usage
• Rule expiration normalization from firewalls rather than entering them in rule documentation
• .csv exports of the files from the firewall pane only gives usage for 30 days by default and that should be increased

Incentivized

Cofense is stable and provides easy to use solution to aid the investigation of emails as well as managing simulated phishing campaigns.

Incentivized

Once all the customization has been completed, the business is starting to see the return on investment. The visibility it provides into the network gear that is owned by other IT groups is immeasurable and has allowed us to apply standards across the board. The only thing I have concern with is their support documentation.

Incentivized

The interface is easy and intuitive.

Incentivized

It save me time and I'm able to have the review - review the rule independently with using my time.

Incentivized

We've experienced zero downtime.

Incentivized

FireMon has been relatively stable overall. However, there have been a handful of times where we had issues with the console. For example, we couldn't update which devices to include in a security assessment. The initial suggestion from support was to just reboot it. It seems like there weren't many other options available such as to restart services before going to the extreme of a complete reboot.

Incentivized

No slowness seen.

Incentivized

I'm not sure we have the largest implementation of FireMon out there but we do have a few 1000 devices being probed by FireMon. Overall, the system's performance has been rock solid. The console refreshes quickly and reports are generated within an expected timeframe.

Incentivized

FireMon technical support is awesome! They respond quickly to our requests and they are well trained and very knowledgeable about the tool. Some issues have to be referred to the development team, but technical support largely provides solutions for any issues that we may have.

Incentivized

Training was through, relevant and easy to follow.

Incentivized

Implementation is fairly simple. Most issues can be resolved by referencing manuals.

Incentivized

The other product had a lot of fails on the auto-processing and did not integrate well with our current environment. One issue had to do with the way it sends the submissions to its processing engine—our email gateway configuration would have blocked this traffic. I also did not like the user interface.

Incentivized

I has worked with AlgoSec and while they are very similar product, I find the FireMon is easier to understand and get rolling with. While both require some learning, FireMon is by far the easier one. Once you have an understanding of how things are arranged and labeled you can easily import firewalls and begin to work on them to improve them

Incentivized

We've experienced zero downtime

Incentivized

Firemon Is easily scalable and maintainable with any size team. Although it requires some tech debt, it is well worth the time to invest to ensure compliance is visible and reports are accurate. Although our environment is very large we do not fully utilize the scalability of the Firemon product.

Incentivized

• The biggest impact has been the time saved.
• My company had nothing of this sort previously and we were stuck trying to make use of free resources and doing things very manually. Triage was a huge life saver in this area.
• The ability to quickly respond to several users at once has been a great help.

Incentivized

• It helps us save us time in determining what change was made and by whom.
• Real time alerting is a great convenience in helping us know if something went wrong, we can immediately review the last report to determine what has changed.
• Allows us to determine what rules are not used and if said rules are still required.

Incentivized