Mailtastic vs. Exclaimer

I would recommend it for anyone who bases their initial setup on Microsoft 365 environment as it is the easiest way to manage licences and users. It is intuitive to set up and use, signatures appear instantly, campaign updates are live, and metrics can be nicely reported. There are not so many points that one can complain about in regards to Mailtastic, maybe some OS or platforms have lack of support, but that is it.

Incentivized

It is quick and easy to set up new signatures for departments/groups. However, we are on the cheaper plan, so we only get the ability to create ten templates for email signatures. Therefore, when someone needs to tweak a template, we need to be thoughtful of resources. This is great for our parts and sales teams to be able to send deals to customers as they are talking about other products and services.

Incentivized

• Signature Management Organization wide
• Time based campaigns
• Signature data reporting and metrics
• Campaign dashboards
• Device Adaptivity

Incentivized

• Allows for easily customizing the templates for the signatures.
• Allows uploading custom logos or banners to be applied in the different signatures
• Allows assigning specific signatures to groups of users
• Connects easily with all Google Suite email accounts within the organization

Incentivized

• Formatting per email client/mailbox provider
• Wider pricing options or Plans not per user
• Wider MacOS support
• MacOS integration done not via apple mail signatures
• Unified and automatic integration for all Mail app versions (online, mobile, desktop app)

Incentivized

• Exclaimer's campaign rotation feature is not under campaigns and could be more intuitively placed within the platform.
• It would be helpful if they had an infographic to guide not IT but everyday users through initial set up and use. They do have great videos, but the impatient people need an infographic.
• Exclaimer's language in the platform can be a little clunky. It might be good to have it reviewed by Americans and Brits and try and find a happy medium that is relatively intuitive for both.

Incentivized

We are extremely satisfied with overall performance, ease of use, support, affordability, etc. Anytime we have had any questions, the support or sales teams have been very prompt, courteous, and forthcoming in resolving any issues or getting the right information we are looking for to us. That said, I am confident that we will be renewing our subscription.

Incentivized

Great tool to use in every aspect. There are apps for PC and Mac OS, extensions for Outlook, online versions support. There are tons of materials and FAQs on how to Mailtastic setup for a platform or environment. It takes off a lot of time from administrator of the product as users can connect themselves to this system.

Incentivized

In the order that I recall the setup process: Signature templates need to be set up (attribute mapping to AD) Office 365 connector needs to be set up (global admin needed and exclaimer engineer for guidance) Signature policies need to be set up (who gets which signatures) Office membership groups need to be setup (who in the org will use exclaimer) Members need to be added to those groups (user membership) Agents need to be deployed on the end-user hosts (local agent)

Incentivized

we haven't experienced any errors before

Incentivized

I have to admit that there has been an odd occasion when the pages have taken a while to load. This is the exception rather than the rule.

Incentivized

I've only had one issue in 7 years where I needed to reach out to Exclaimer for support, but it was handled quickly and resolved my issue. No messing around to provide additional information. Just a quick solution to what I was facing which resolved the issue on the first go around.

Incentivized

Our implementation was relatively easy as we weren't cutting over from anything. We just got the software installed, set up the file share and got active directory set up. We got exsync on a scheduled task and it just worked. We built our templates and policies and it has always been relatively smooth.

Incentivized

365 was one consideration, but the features were quite lacking, and it does not make sense to put all eggs in a single basket, so to speak, when using 365 for other services (such as email). Exclaimer also covers other areas that are not targeted by other platforms. This includes the likes of NPS scoring staff members.

Incentivized

you can easily design more than one signature and spit it among the organisation

Incentivized

• More leads and interactions originating from emails
• Tracking email interactions
• Requires upkeep and internal management

Incentivized

• Signatures appear on each email exactly as intended - a banner promoting a specific expo that we are attending and exhibiting at ensure that there is maximum visibility to the optimal audience
• Centralized management on a simple to use platform saves time and frustrations (and potential mistakes) - which is a huge plus for the IT team managing the tool
• dynamic and up-to-date signatures ensure maximum reliability in the organization's email communication medium

Incentivized