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iTop vs. Microsoft System Center

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iTop

    Score9.7 out of 10
    N/ACombodo is an editor of ITSM open source solutions headquartered in France. In addition to advising and assisting companies in ITIL to improve their services and better control their information system, they offer iTop, their flagship open source ITSM software solution.

    $0

    per year

    Microsoft System Center

    Score9 out of 10
    N/AMicrosoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more. It is available in two editions: standard and datacenter. Datacenter provides unlimited virtualization for high density private clouds, while standard is for lightly or non-virtualized private cloud workloads.

    $1,323

    per month

    Pricing
    iTopMicrosoft System Center
    Editions & Modules
    No answers on this topic
    Standard Edition
    $1323
    Datacenter Edition
    $3607
    Offerings
    Pricing Offerings
    iTopMicrosoft System Center
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Features
    iTopMicrosoft System Center
    Incident and problem management
    Comparison of Incident and problem management features of iTop and Microsoft System Center
    Feature
    iTop
    9.7
    3 Ratings
    Microsoft System Center
    -
    Ratings
    Organize and prioritize service tickets9.73 Ratings00 Ratings
    Expert directory9.73 Ratings00 Ratings
    Service restoration9.73 Ratings00 Ratings
    Self-service tools9.73 Ratings00 Ratings
    Subscription-based notifications9.73 Ratings00 Ratings
    ITSM collaboration and documentation9.73 Ratings00 Ratings
    ITSM reports and dashboards9.73 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of iTop and Microsoft System Center
    Feature
    iTop
    9.3
    3 Ratings
    Microsoft System Center
    -
    Ratings
    Configuration mangement9.43 Ratings00 Ratings
    Asset management dashboard9.13 Ratings00 Ratings
    Policy and contract enforcement9.43 Ratings00 Ratings
    Change management
    Comparison of Change management features of iTop and Microsoft System Center
    Feature
    iTop
    10.0
    3 Ratings
    Microsoft System Center
    -
    Ratings
    Change requests repository10.03 Ratings00 Ratings
    Change calendar10.03 Ratings00 Ratings
    Service-level management10.03 Ratings00 Ratings
    User Ratings
    iTopMicrosoft System Center
    Likelihood to Recommend
    9.7
    (3 ratings)
    9.0
    (21 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)