iTop vs. ManageEngine ServiceDesk Plus
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 iTop | Score9.7 out of 10 | N/A | Combodo is an editor of ITSM open source solutions headquartered in France. In addition to advising and assisting companies in ITIL to improve their services and better control their information system, they offer iTop, their flagship open source ITSM software solution. | $0 per year |
 ManageEngine ServiceDesk Plus | Score9.2 out of 10 | N/A | ServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation. | $10 Starting Price Per Month |
| iTop | ManageEngine ServiceDesk Plus | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| iTop | ManageEngine ServiceDesk Plus | |||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Incident and problem management |
| |||||||||||||||||||||||||
| ITSM asset management |
| |||||||||||||||||||||||||
| Change management |
| |||||||||||||||||||||||||
| iTop | ManageEngine ServiceDesk Plus | |
|---|---|---|
| Likelihood to Recommend | 9.7 | 9.0 |
| Likelihood to Renew | - | 6.0 |
| Usability | - | 7.0 |
| Support Rating | - | 9.0 |