Comcast Business VOIP (VoiceEdge) vs. Flowroute

Comcast Business VOIP (VoiceEdge)

Flowroute

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Comcast Business VOIP (VoiceEdge)	Score 5.2 out of 10	N/A	Comcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable voicemail, audio-conference hosting, and screen sharing.	N/A
Flowroute	Score 6.2 out of 10	N/A	Flowroute, acquired by Intrado in 2019 and then by BCM One in 2022 is a SIP Trunking solution designed to make it easy to connect an existing PBX system or an analog/digital telephone adapter in a few simple steps. Customers can scale up or down with unlimited call capacity, while only paying for the minutes that are used. E911 is available as an add-on.	$0.01 Per Minute

Pricing

Comcast Business VOIP (VoiceEdge)

Flowroute

Editions & Modules

No answers on this topic

Domestic Inbound: $0.005
Per Minute

Offerings

Pricing Offerings
Comcast Business VOIP (VoiceEdge)	Flowroute
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Comcast Business VOIP (VoiceEdge)	Flowroute
Considered Both Products	Comcast Business VOIP (VoiceEdge) Verified User Anonymous Chose Comcast Business VOIP (VoiceEdge) The system stacks up well against the previous voip company. Features are there, admin dashboard has a lot of features. I think a better onboarding with the configuration would truly make a huge difference with frustrations. Incentivized Helpful? KM Kyle Moneypenny IT Director Chose Comcast Business VOIP (VoiceEdge) Comcast Business VOIP has a robust number of features and a well-focused UI. If you are already a prolific Comcast user the system works well and integrates well. Many of the other systems we tried - Vonage, Google Voice, etc. - were not as robust and difficult to set up in … Incentivized Helpful? David Duque Seiler Propietario Chose Comcast Business VOIP (VoiceEdge) I have switched now to MagicJack for business, while their support might not be the most amazing either we are very satisfied with the service/cost relationship and this has been a major game-changer. I am certain that Comcast has a larger client base that they have to look for … Incentivized Helpful? Verified User Anonymous Chose Comcast Business VOIP (VoiceEdge) We've used Allworx phone systems onsite. They are the most expensive option when it comes to VOIP. We noticed that we paid for equipment over service with them. Service was great - and pennies on the dollar of what Comcast charges. But the equipment costs thousands of dollars. … Incentivized Helpful? Nicholas De Salvo Founder, Creative Director Chose Comcast Business VOIP (VoiceEdge) It is competitive with other services like Ooma Office and offers more robust call screening features than Ooma. We have an Ooma Office line that consistently frustrates us because it lacks key features we would really find useful and seemingly stops working for reasons we have … Incentivized Helpful? Jayesh Vaghasiya Sr. Software Developer Chose Comcast Business VOIP (VoiceEdge) Actually, our organization has selected this phone for the organization. Previously we were using Polycom phone. We had good experience with both devices. At some points, both the devices are having pros and cons but I think Concast wins at many points. Incentivized Helpful?	Flowroute No answer on this topic

Features

Comcast Business VOIP (VoiceEdge)

Flowroute

Cloud PBX

Comparison of Cloud PBX features of Product A and Product B
	Comcast Business VOIP (VoiceEdge) 7.7 Ratings 4% below category average	Flowroute - Ratings
Hosted PBX	5.70 Ratings	00 Ratings
Multi-level Interactive Voice Response (IVR)	7.00 Ratings	00 Ratings
User templates	9.00 Ratings	00 Ratings
Call reports	9.00 Ratings	00 Ratings
Directory of employee names	8.00 Ratings	00 Ratings

Call Management

Comparison of Call Management features of Product A and Product B
	Comcast Business VOIP (VoiceEdge) 8.5 Ratings 1% above category average	Flowroute - Ratings
Answering rules	9.90 Ratings	00 Ratings
Call recording	4.90 Ratings	00 Ratings
Call park	9.90 Ratings	00 Ratings
Call screening	7.90 Ratings	00 Ratings
Message alerts	9.90 Ratings	00 Ratings

VoIP system collaboration

Comparison of VoIP system collaboration features of Product A and Product B
	Comcast Business VOIP (VoiceEdge) 9.0 Ratings 12% above category average	Flowroute - Ratings
Video conferencing	9.00 Ratings	00 Ratings
Audio conferencing	9.00 Ratings	00 Ratings
Video screen sharing	9.00 Ratings	00 Ratings
Instant messaging	9.00 Ratings	00 Ratings

Mobile apps

Comparison of Mobile apps features of Product A and Product B
	Comcast Business VOIP (VoiceEdge) 6.1 Ratings 26% below category average	Flowroute - Ratings
Mobile app for iOS	3.20 Ratings	00 Ratings
Mobile app for Android	8.90 Ratings	00 Ratings

Best Alternatives
	Comcast Business VOIP (VoiceEdge)	Flowroute
Small Businesses	CloudTalk Score 7.2 out of 10	Broadvoice \| GoContact Score 9.2 out of 10
Medium-sized Companies	CloudTalk Score 7.2 out of 10	Nextiva Score 8.3 out of 10
Enterprises	Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Comcast Business VOIP (VoiceEdge)	Flowroute
Likelihood to Recommend	7.9 (0 ratings)	10.0 (0 ratings)
Support Rating	8.0 (0 ratings)	- (0 ratings)

User Testimonials
	Comcast Business VOIP (VoiceEdge)	Flowroute
Likelihood to Recommend	It's a solid service for small business in particular. It is wrapped in with our internet service where it is actually cheaper for us to have both than just one. The entry cost is low and the on-the-go features are useful if you need to receive calls when you're not in the office. Their mobile app allows you to administer the service from wherever you are, so if you have an emergency, it's easy to reroute calls from wherever you may be. Incentivized Nicholas De Salvo Founder, Creative Director Read full review	Works perfectly if you're using a DIY SIP VoIP system. Our phones were powered by Asterisk with Flowroute handling all of the actual SIP traffic. No issues whatsoever. Incentivized NL Noah Lehmann-Haupt Founder / Owner Read full review
Pros	It is very good, full-featured business phone for long distance offshore call. We had been using this phone for long for our day to day communication and it was working perfectly without any noise. This voip provides few cool and nice features like unlimited international long distance call, Voicemail to email, Directory listening etc, call recording is also good. Incentivized Jayesh Vaghasiya Sr. Software Developer Read full review	No answers on this topic
Cons	Not a fan of the poly phones I feel if the phones were set up better when installed it would have saved a lot of headache. Incentivized Verified User Anonymous Read full review	No answers on this topic
Support Rating	Very helpful and quick Incentivized KM Kyle Moneypenny IT Director Read full review	No answers on this topic
Alternatives Considered	We've used Allworx phone systems onsite. They are the most expensive option when it comes to VOIP. We noticed that we paid for equipment over service with them. Service was great - and pennies on the dollar of what Comcast charges. But the equipment costs thousands of dollars. The use of the system was a bit easier with Allworx, but we solely switched because of the equipment cost. Incentivized Verified User Anonymous Read full review	No answers on this topic
Return on Investment	In my experience, you have to pay to get out of contract. In my opinion, it's a total waste of time and money. LE Lars Evans Read full review	No answers on this topic
ScreenShots