Community.com vs. Freshchat
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Community.com | Score9.6 out of 10 | N/A | Community is a social engagement platform that makes two-way communication between influencers and their followers simple, effective, and scalable. Rival to marketing firm SuperPhone, Community is helping celebrities (musicians included) to create text-messaging communities for their fans or customers. | N/A |
 Freshchat | Score8.8 out of 10 | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $0 per month free for up to 10 agents |
| Community.com | Freshchat | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Approval and number live within 72 hours. Pricing plan based on your audience size. | — | ||||||||||||||
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| Community.com | Freshchat | |||||||||||||
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| Chat Analytics and Reports |
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| Community.com | Freshchat | |
|---|---|---|
| Likelihood to Recommend | - | 8.1 |
| Likelihood to Renew | - | 8.2 |
| Usability | - | 7.1 |
| Availability | - | 7.3 |
| Performance | - | 7.3 |
| Support Rating | - | 6.4 |
| Implementation Rating | - | 7.3 |
| Configurability | - | 4.5 |
| Contract Terms and Pricing Model | - | 4.5 |
| Ease of integration | - | 7.3 |
| Product Scalability | - | 4.5 |
| Professional Services | - | 4.5 |
| Vendor post-sale | - | 8.2 |
| Vendor pre-sale | - | 8.2 |