Dragon RMM (ITarian / Comodo ONE) vs. Panda Systems Management

It is well suited for a startup MSP that cannot afford some of the more expensive tools.

It's fantastic for anyone who needs to manage a large number of remote users' hardware. It gives such great visibility into hardware and software. You can remotely access pretty much anything on a computer, from event logs to PowerShell to the computer's serial number. If you're looking for a simple remote desktop or inventory, this might be overkill, and there are better options in those markets. However, if you are looking for a Swiss army knife of remote computer management, this is as good as it gets.

Incentivized

• Remote control
• Remote CMD/powershell

• Asset tracking & Inventory
• Patch Management

Incentivized

• Remote control
• Scripting

• Remote desktop - while it's solid, there's definitely some room for improvement regarding speed. It's also common to get disconnected but it's easy to reconnect immediately.
• I'd love to see better patch management. It's a battle we've been fighting for a while and had us seeking out other vendors.
• I feel like there could be more alignment between the website and the application. I find myself going to one or the other for specific info.

Incentivized

Support was very responsive when needed.

We rate and recommend Panda Systems Management not only because it is a very effective and very cost effective solution that pays itself for us (ROI) extremely fast, but also due to all reason described previously and possibly a few more I'm sure we missed here. I do have to says tech support for this solution sometimes leave a bit to be desired.

Incentivized

Much easier solution to use (by a ten fold), very intuitive user interface even for inexperience users... does not require on prem server because is cloud based

Incentivized

• Ended up moving to another solution.
• The time spent on this solution did not improve our business workflow.

• It has facilitated us in the management of controls on the various clients, reducing the cost of human resources
• Thanks to the alerts, in case of intrusion, it is possible to intervene promptly

Incentivized