Dragon RMM (ITarian / Comodo ONE) vs. Panda Systems Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dragon RMM (ITarian / Comodo ONE)
Score 6.4 out of 10
N/A
Comodo's RMM solution, Dragon RMM (or ITarian, also known as Comodo One) is a remote monitoring and management (RMM) tool suite supporting patch management, auto discovery, network assessment, ITSM, and payment management tool for ITSM service providers.N/A
Panda Systems Management
Score 9.8 out of 10
N/A
Panda Security now offers system monitoring, client-less device management, patch management, and other capabilities via Panda Systems Management.N/A
Pricing
Dragon RMM (ITarian / Comodo ONE)Panda Systems Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Dragon RMM (ITarian / Comodo ONE)Panda Systems Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dragon RMM (ITarian / Comodo ONE)Panda Systems Management
Features
Dragon RMM (ITarian / Comodo ONE)Panda Systems Management
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Dragon RMM (ITarian / Comodo ONE)
1.8
Ratings
122% below category average
Panda Systems Management
9.1
Ratings
20% above category average
Remote monitoring2.00 Ratings10.00 Ratings
Network device monitoring1.00 Ratings10.00 Ratings
Activity Monitoring00 Ratings10.00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Dragon RMM (ITarian / Comodo ONE)
2.0
Ratings
115% below category average
Panda Systems Management
9.4
Ratings
23% above category average
Patch Management2.00 Ratings10.00 Ratings
Policy-based automation2.00 Ratings10.00 Ratings
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Dragon RMM (ITarian / Comodo ONE)
-
Ratings
Panda Systems Management
9.0
Ratings
20% above category average
Virtualization monitoring00 Ratings9.00 Ratings
IT Asset Discovery00 Ratings9.00 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Dragon RMM (ITarian / Comodo ONE)
-
Ratings
Panda Systems Management
9.4
Ratings
32% above category average
Attended device access00 Ratings10.00 Ratings
Unattended device access00 Ratings9.00 Ratings
Mobile device access00 Ratings9.00 Ratings
Virtual device access00 Ratings10.00 Ratings
Multiple concurrent sessions00 Ratings9.00 Ratings
User Ratings
Dragon RMM (ITarian / Comodo ONE)Panda Systems Management
Likelihood to Recommend
4.0
(0 ratings)
10.0
(0 ratings)
Support Rating
3.0
(0 ratings)
7.0
(0 ratings)
User Testimonials
Dragon RMM (ITarian / Comodo ONE)Panda Systems Management
Likelihood to Recommend
It is well suited for a startup MSP that cannot afford some of the more expensive tools.
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It's fantastic for anyone who needs to manage a large number of remote users' hardware. It gives such great visibility into hardware and software. You can remotely access pretty much anything on a computer, from event logs to PowerShell to the computer's serial number. If you're looking for a simple remote desktop or inventory, this might be overkill, and there are better options in those markets. However, if you are looking for a Swiss army knife of remote computer management, this is as good as it gets.
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Pros
  • Remote control
  • Remote CMD/powershell
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  • Asset tracking & Inventory
  • Patch Management
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Cons
  • Remote control
  • Scripting
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  • Remote desktop - while it's solid, there's definitely some room for improvement regarding speed. It's also common to get disconnected but it's easy to reconnect immediately.
  • I'd love to see better patch management. It's a battle we've been fighting for a while and had us seeking out other vendors.
  • I feel like there could be more alignment between the website and the application. I find myself going to one or the other for specific info.
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Support Rating
Support was very responsive when needed.
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We rate and recommend Panda Systems Management not only because it is a very effective and very cost effective solution that pays itself for us (ROI) extremely fast, but also due to all reason described previously and possibly a few more I'm sure we missed here. I do have to says tech support for this solution sometimes leave a bit to be desired.
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Alternatives Considered
No answers on this topic
Much easier solution to use (by a ten fold), very intuitive user interface even for inexperience users... does not require on prem server because is cloud based
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Return on Investment
  • Ended up moving to another solution.
  • The time spent on this solution did not improve our business workflow.
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  • It has facilitated us in the management of controls on the various clients, reducing the cost of human resources
  • Thanks to the alerts, in case of intrusion, it is possible to intervene promptly
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ScreenShots