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Dragon RMM (ITarian / Comodo ONE)

Score6.4 out of 10

5 Reviews and Ratings

What is Dragon RMM (ITarian / Comodo ONE)?

Comodo's RMM solution, Dragon RMM (or ITarian, also known as Comodo One) is a remote monitoring and management (RMM) tool suite supporting patch management, auto discovery, network assessment, ITSM, and payment management tool for ITSM service providers.

Categories & Use Cases

Top Performing Features

  • Remote monitoring

    Monitoring of network operational activities through the use of remote devices known as monitors or probes

    Category average: 9

  • Patch Management

    Patch management involves acquiring, testing, and installing multiple patches (code changes) to an administered computer system.

    Category average: 8.7

  • Policy-based automation

    Policy-based management is an administrative approach used to simplify the system management by drafting rules to deal with common situations

    Category average: 8.5

Areas for Improvement

  • Network device monitoring

    Monitor the real-time performance and health of devices on your network

    Category average: 8.5

ITarian Review

Pros

  • Remote control
  • Remote CMD/powershell

Cons

  • Remote control
  • Scripting

Return on Investment

  • Ended up moving to another solution.
  • The time spent on this solution did not improve our business workflow.