CompAnalyst vs. Salesforce Spiff

It is a great tool to have if I need to make my business case for why we did or did not adjust a certain pay scale based on comprehensive data from CA. I can present a very strong case with real data to approve or reject a request for an adjustment or offer that is above or below our pay scale

Incentivized

Spiff is a great tool for tracking your commissions - it’s rare in that it’s a valuable tool that I only need to look at once or twice a month. It does exactly the job that it needs to do.

• It allows us to benchmark our internal comp structure and design effective comp ranges.
• CompAnalyst allows us to benchmark our internal compensation with others in our industry.
• Allows us to market our comp ranges within a region, or across the US.
• Most of our job titles can be found within CompAnalyst.

Incentivized

• Great UI that can easily break down each account and all adjustments as well as base calculations at any level.
• Amazing support team with almost real time support via Slack and email.
• Listens and implements product feedback quickly. Some features I have asked for are delivered within a quarter.

Incentivized

• I would like to see additional customization options in the software's application widgets.
• Some competitors offer the ability for customers to see real-time pay data from their customer base. This is a feature I would like to see in CompAnalyst.
• Some user interfaces in the software still need to be updated, but the team is doing an excellent job rolling out new features and updating the tool.

Incentivized

• Some formulas and coding are not that intuitive.
• Sometimes Spiff is too transparent with the information that is shared on the reps' plans from a front-end perspective.
• There are many workarounds that we code (specifically with statement cards on the front-end) that take more time.

Incentivized

it does everything it needs to and is expected to at a perfection! I have zero issues with the product. My favorite thing is the user interface is so easy to use, props to the product team for making something so easy to use and appealing to the eye. its great!

Incentivized

It could be a little more user friendly but once you get used to it it is fine. I love having a tool at my disposal that is current and accurate. I also like the fact that it keeps adding jobs and creates an broad database across multiple industries and even within industries to compare "apples to apples"

Incentivized

Overall, the use cases of Spiff have been helping us to address important problems when it comes to commission calculation: (1) Accuracy of the commission calculation, (2) Transparency over how the commission is calculated, (3) Automation of commission calculation, which in turn saves us significant amount of time and energy and allow us to focus more on more important tasks

Incentivized

In all my time using Spiff, I only recall it being unoperational (outside the times when there is scheduled maintence. During those times, Spiff does a good job at communicating when their services will be offline and why). The times when I do get a small error, 9 times out a 10 a simple refresh of the browser will fix the issue.

Incentivized

Pages load quickly, dashboards update numerous times throughout the day, and the integrations are seamless and operate without a hitch. On occasion, commissions will be delayed in calculating corrctly by a day or so, but that is quite rare. I don't find that delay to be a huge hinderance anyways.

Incentivized

Our Professional Services Consultant and Customer Success Manager are always available to answer our questions. If I have a compensation-related question, they will find the answer for us. They take our product feedback seriously, and the team has implemented a few of our requested features in the system. Their Vice President of Product Management is always open to receiving feedback, and CompAnalyst is always reaching out to customers to demo and test new product offerings.

Incentivized

I needed my account to be set up and there seemed to be some technical issues with onboarding and a customer service rep made herself immediately available to liaison with our IT department to get me up and running. I did not expect them to tend to our request with such urgency.

The training was conducted by our Spiff Account Manager and they would even create recorded videos we could send to the sales team so when they log in, they would understand how to use Spiff. Account managers at Spiff are a huge reason why I like that company.

Incentivized

Not involved

Incentivized

The value proposition for CompAnalyst is greater than other compensation management software alternatives that we have evaluated. No other system offers the same capabilities and functionalities as the CompAnalyst platform. While some competitors offer unique features not found in the tool, CompAnalyst is always evaluating new offerings to enhance the site. Additionally, we have an awesome professional services team that really rounds out the experience.

Incentivized

I have only tried the manual way of receiving statements via email with the actual report being attached as an Excel file. This makes it hard to track and raise questions if there are concerns with the statement. Having to submit a query via email is also too clunky and too time consuming.

Incentivized

We have a fairly large Enterprise sales team (200+ people and growing). Back when I first started at my organization this number was actually around 100 people. We've doubled in size since then and we have had zero problems adding these additional users.

Incentivized

• Allowed us to put together global grades
• Helps us quickly update ranges during merit
• makes sure we have the latest data for jobs

Incentivized

• Definitely increased transparency into compensation calculation and rules
• I don't know if there is a tangible ROI for what we are using now, but I personally like the confidence it gives me to know how much I'm getting paid.
• Potentially improved productivity because we're not having to calculate our commissions on our own.

Incentivized