ConceptDraw DIAGRAM vs. Lucid Visual Collaboration Suite

Likelihood to recommend? Overall, absolutely. I'm very satisfied with ConceptDraw and wouldn't hesitate to recommend it. I found it very easy to get up and running producing flow chart diagrams. I find it intuitive, flexible and it does what it says. Moreover it's very much an "alive" product with regular updates

It is hard to think of ways in which Lucid Visual Collaboration Suite would not be best suited to provide an effective tool for any organization to find success in its use. Whether it is a visual display to map an organizational structure, a collaboration to find an answer of how to improve workflow, or even to display the upcoming budget needs, working in Lucid can seamlessly provide that!

Incentivized

• They're the only company that could offer a decent product with a fair price for Apple devices, like my Mac.
• It provides easy development of process flow diagrams and P&ID diagrams.
• The software has an intuitive arrangement of commands, which reduces the learning curve suffering.

• Serverless. You don't need to install another program to create diagrams, you just open a new tab and there you are, ready to go.
• Collaboration. You don't need to update your colleague diagram by creating a new file and creating a new file version, you both are in the same diagram and you and all the team are free to update it at any time, at the same time, you are seeing the same thing. That is really helpful and time-saving.
• Shapes. It has any shape that you can think of and Lucidchart is always updating them, I can create an Azure solution architecture, an AWS one, an old on-premise solution. Or just put standard shapes to describe a business process. Providing so many specific shapes help the diagram to express specific information, and for specific teams, that's less text and more visual information, you don't need to put a text below a standard database shape (this is an Azure SQL database), you just put the azure shape and done. That....is beautifully helpful.

Incentivized

• Keyboard shortcuts are non-intuitive
• Re-scaling can be tricky if you don't set the page up correctly at the beginning of your project

Incentivized

• Bandwidth - when working with complex workflows spanning multiple shapes and layers, the page tends to slow down and sometimes crash.
• Zooming in & out - when a workflow is spread out over multiple pages, the view can become small even with a large screen.
• Pricing - newly introduced monthly/annual pricing schemes are not as good as previous quarterly payment models.

Incentivized

It needs a bunch of work. For the price it could be better. And even though I am using it still I find it very difficult to use but I make it work

Incentivized

The interface is easy to use and understand and most features feel very familiar from the start. There are so many features and functions that users may not know it can be done without some instruction. Lucid's champion network is a great, fun resource to learn more about the product.

Incentivized

The sales team is great and quickly responds to any concerns regarding the software and licensing. However, the user base for ConceptDraw products is still relatively small making it difficult to find more than basic assistance for technical questions online

Incentivized

I would rate the overall support for Lucidchart as a 9. The support provided is generally robust and responsive. Their help center, tutorials, and webinars offer extensive resources for users. The ticket-based support system is effective, providing timely resolutions to most issues. Moreover, they actively gather user feedback, demonstrating a commitment to continuous improvement

Incentivized

Cheaper, lower learning curve. Looked for something that would meet our needs and allow us to quickly diagram a database and process maps. I have been using this in place of Visio and the one-time purchase is much better than a Microsoft sub. Looking forward to using this software in the future and hoping to get a copy for college classes as well in Database Design.

Incentivized

Based on my personal experience, Lucid Visual Collaboration Suite is head and shoulders above any other competitor. Canva is good, but not intuitive at all. Miro is good as well, but not nearly as appealing and still lacks some of the logical functions that LucidSpark has. I’ve also used Apple FreeForm quite a bit, which is a free software with Apple. Once again you can accomplish the same things in any of these software, but Lucid Visual Collaboration Suite is so much better to the point that it is 3-4 times faster to use Lucid than Free Form or Canva.

Incentivized

• Saved time
• Helps with conveying message properly across team so increased efficiency
• I came to know of many new diagraming techniques by seeing solutions built into ConceptDraw.

Incentivized

• Though I can't necessarily provide hard numbers, I can confidently say that Lucidchart has saved countless hours for myself and my teams as we don't need to try to develop some type of complex diagram using markup or any kind of code.
• I have previously been able to build a complete ERD using Lucidchart in a past position, which the company never had before. It ended up being used by countless teams in the company and ultimately in a large-scale data stack migration effort.

Incentivized