ConexED vs. TargetX, from Liaison

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConexED
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
ConexED is presented by the vendor as an all-in-one student success platform. With an integrated approach to serving and engaging students, it provides ADA and FERPA-compliant software for scheduling, meeting, messaging, and collaborating. Student service units on campus—from admissions to career services and every touch point in between—can connect students to the right help at the right time using one cloud-based system.N/A
TargetX, from Liaison
Score 10.0 out of 10
N/A
TargetX, now from Liaison (acquired October, 2020) is a CRM for higher education institutions. It's built on the Salesforce.com development platform, tailored for student recruitment and retention. It also includes instant messaging (UChat) and the ability to build communities for particular classes/groups of students (Schools App).N/A
Pricing
ConexEDTargetX, from Liaison
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ConexEDTargetX, from Liaison
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ConexEDTargetX, from Liaison
Considered Both Products
ConexED
Chose ConexED
ConexED is a bug-free solution backed by World Class Customer Service that is only second to none - for similar solutions.
TargetX, from Liaison
Chose TargetX, from Liaison
Given that it's an older solution and addresses a lot more use cases, there's a lot more bulk and technical debt in the solution. This may make it overwhelming for first-time users and administrators. The email builder though is truly par excellence.
Chose TargetX, from Liaison
Both Slate and TargetX do a great job and have huge audiences in the higher ed world.
TargetX, however, is not a closed system. Slate is just Slate. If you need anything added to it (like data import connectors), you have to have Slate add it.
TargetX, on the other hand, is …
Chose TargetX, from Liaison
We transitioned from Hobsons older CRM, Connect, as it was an aging CRM that was not going to be supported much longer. TargetX was right for us at the time as Salesforce did not have a pure data structure for higher education. TargetX provided all of the support and …
Best Alternatives
ConexEDTargetX, from Liaison
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Ellucian Banner
Ellucian Banner
Score 2.6 out of 10
Ellucian Banner
Ellucian Banner
Score 2.6 out of 10
Enterprises
PeopleAdmin Higher Ed Platform, from Powerschool
PeopleAdmin Higher Ed Platform, from Powerschool
Score 7.0 out of 10
PeopleAdmin Higher Ed Platform, from Powerschool
PeopleAdmin Higher Ed Platform, from Powerschool
Score 7.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ConexEDTargetX, from Liaison
Likelihood to Recommend
9.0
(0 ratings)
7.5
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
ConexEDTargetX, from Liaison
Likelihood to Recommend
ConexED deliver well robust features and functionalities. It can only go better from here. Per my experience - no major bug(s) known.
Read full review
TargetX is a great full-service suite for Colleges and Universities looking to implement a new CRM, or are wanting to migrate from a different CRM. TargetX works great for multiple departments, but will need to be somewhat modified to make sure each department has the data security they need. TargetX know enrollment, and does a good job putting together the pieces needed. Due to the way it is customized on Salesforce, it is very hard to use some 3rd party Salesforce AppExchange tools as they expect the data to be in a different model.
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Pros
  • Developing Course Materials
  • Collaborations / Working with Team(s)
  • Delivery and Tracking of Trainings and other Requirements
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  • Email Automation
  • Email Template Builder
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Cons
  • Recorded Session / Training Video Editing Software
  • Automatic Closed Captions Features
  • ChatBOT - for FAQs
  • Queue Functionality for LIVE Counseling/Meeting
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  • Acquisition by Liaison has decreased customer/account support
  • Native SMS is not fully capable
  • Moving products from 3rd party (like Conga Connect) to internal (TargetX Print) has decreased capability.
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Likelihood to Renew
ConexED is an excellent solution that can only grow better by adding more tools and functionalities.
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No answers on this topic
Usability
One can use it out of the box. The GUI interface is very intuitive - almost no training necessary on how to startup
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No answers on this topic
Support Rating
ConexEd Support is 100% available. We never have any time when we need help that we have to wait - they are always ready to help!
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No answers on this topic
Implementation Rating
Implementation was a breeze, and very easy.
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No answers on this topic
Alternatives Considered
ConexED is a bug-free solution backed by World Class Customer Service that is only second to none - for similar solutions.
Read full review
Given that it's an older solution and addresses a lot more use cases, there's a lot more bulk and technical debt in the solution. This may make it overwhelming for first-time users and administrators. The email builder though is truly par excellence.
Read full review
Return on Investment
  • Excellent collection of TOOLS and other softwares
  • Affordable Support and Maintenance Fees
  • Audit and Reporting Features
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  • We have saved a great deal of money on email campaigns with over half a million contacts
  • Managing of on-campus event registration has been very successful for us.
  • By creating a call center using their Telemarketing component we have been able to increase our enrollment for a number of programs
Read full review
ScreenShots

ConexED Screenshots

Screenshot of Student Services Dashboard