Conga Composer vs. KwikTag

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga Composer
Score 9.5 out of 10
N/A
Conga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.N/A
KwikTag
Score 7.0 out of 10
N/A
KwikTag is a document management software offering from ImageTag. It includes features such as allowing users to hack through repetitive, manual tasks and document clutter and automate document and data workflow. and Additionally, KwikTag allows users to intelligently organize paper and electronic documents to inform business decisions and deliver instant auditability from a web browser or within Microsoft Dynamics ERP..N/A
Pricing
Conga ComposerKwikTag
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Conga ComposerKwikTag
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Conga ComposerKwikTag
User Ratings
Conga ComposerKwikTag
Likelihood to Recommend
9.7
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.9
(0 ratings)
-
(0 ratings)
Usability
7.5
(0 ratings)
-
(0 ratings)
Availability
3.6
(0 ratings)
-
(0 ratings)
Performance
3.6
(0 ratings)
-
(0 ratings)
Support Rating
5.7
(0 ratings)
-
(0 ratings)
Implementation Rating
3.7
(0 ratings)
-
(0 ratings)
Configurability
1.8
(0 ratings)
-
(0 ratings)
Ease of integration
2.7
(0 ratings)
-
(0 ratings)
Product Scalability
3.6
(0 ratings)
-
(0 ratings)
Vendor post-sale
1.8
(0 ratings)
-
(0 ratings)
Vendor pre-sale
3.3
(0 ratings)
-
(0 ratings)
User Testimonials
Conga ComposerKwikTag
Likelihood to Recommend
From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
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Works fine for accounting but we've found workflow capabilities are limited for those who aren't using our accounting system. License seats need to be concurrent instead of user specific.
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Pros
  • It allows us to generate multiple documents at once using batch generation. This simple automation saves a lot of time for our team.
  • Its very user friendly. Even a newbie can simply generate document by clicking a button once this is setup by the admin.
  • Integrate Conga Sign with Conga Composer and it will automatically sent for e- signature once generated saving lot of time. we previously had to wait a lot for the signature.
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  • Helps keep track of multiple vendors' receipts and invoices.
  • The integration with GP accounting is particularly helpful and it's why we chose the system.
  • Users find the system easy to understand.
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Cons
  • Not very intuitive. Once you know the system it's fine but there is a learning curve
  • I would like to see training opportunities on features that I am not using or aware of
  • I am sure I am only using about 3% of it's full potential
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  • It would be nice if we could automatically email invoices from KwikTag to responsible parties for approval.
  • Need to provide a web interface that doesn't use up a license seat so other members than KwikTag users can view documents that go with what's been charged to their budget.
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Likelihood to Renew
We most likely will renew conga because of it's strong salesforce integration and we're so engrained into it with all of our different brands and products/services. It would take a lot of time, money and resources to switch to something else.
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No answers on this topic
Usability
It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
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No answers on this topic
Reliability and Availability
It was available, it just didn't always work depending on what glitches were happening within our app
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No answers on this topic
Performance
This product appears to work well. It was not a fit for us this time, but we would consider in future
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No answers on this topic
Support Rating
As a conga parter we have created more than 50+ cases with conga support and many times we have got the answers on the chat support itself. A very effective knowledge base and conga university give you all the study material to enhance your product knowledge. Conga support has been very effective and has always responded quickly to questions and issues
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No answers on this topic
Implementation Rating
It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
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No answers on this topic
Alternatives Considered
We have not been able to find an offering that allowed for the level of customization or could handle the complexity of the solutions we've built using Conga's products. We selected Conga originally as it was recommended at the time (2012) and there weren't any better alternatives - but we have looked recently and still can't find anything better.
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We use Laserfiche for our legal and membership services departments. Laserfiche is a full blown workflow and document management system that runs on our own SQL server. Therefore we have much more control of how it's set up and we can customize it more easily.
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Scalability
We used it for something simple and it was still a pain to use
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No answers on this topic
Return on Investment
  • We have been able to standardize our branding in documents to give them a more professional appearance.
  • The number of manual errors is significantly reduced, thereby improving our turnaround time by 30%.
  • Our overall working efficiency has improved by over 70% with the introduction of Conga Composer.
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  • KwikTag has taken a large burden off our AP staff.
  • Documents are readily available for retrieval without having to scan through directories full of files or boxes of paper.
  • Would like to see the ability for others to at least search and view documents.
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ScreenShots

Conga Composer Screenshots

Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks