Conga Composer vs. PaperTrail

From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.

Incentivized

It is very easy to use. We utilize it to save and show the logs for as many apps as we want. You can use it as an addon on Heroku.

Incentivized

• It allows us to generate multiple documents at once using batch generation. This simple automation saves a lot of time for our team.
• Its very user friendly. Even a newbie can simply generate document by clicking a button once this is setup by the admin.
• Integrate Conga Sign with Conga Composer and it will automatically sent for e- signature once generated saving lot of time. we previously had to wait a lot for the signature.

Incentivized

• Makes keeping similar types of logs together. ie: app vs server
• Searching logs is extremely easy. Finding what you're looking for is extremely easy.
• Setting up new applications or servers is extremely simple as well.

Incentivized

• Not very intuitive. Once you know the system it's fine but there is a learning curve
• I would like to see training opportunities on features that I am not using or aware of
• I am sure I am only using about 3% of it's full potential

Incentivized

• PaperTrail could improve how they handle hitting plan limits

Incentivized

We most likely will renew conga because of it's strong salesforce integration and we're so engrained into it with all of our different brands and products/services. It would take a lot of time, money and resources to switch to something else.

Incentivized

It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues

Incentivized

PaperTrail is extremely easy to use. Engineers can open the web console and begin tailing or searching logs. Simple searches are very intuitive; you may need to consult their documentation to write more complex queries. It is also very easy to configure alerts for specific log events. Configuring log collection with PaperTrail is simple.

Incentivized

It was available, it just didn't always work depending on what glitches were happening within our app

Incentivized

This product appears to work well. It was not a fit for us this time, but we would consider in future

Pages loads quickly. The only thing I would like the team to improve is the way we are able to navigate between app groups It is easy but doesn't respond as quickly as I would like.

Incentivized

As a conga parter we have created more than 50+ cases with conga support and many times we have got the answers on the chat support itself. A very effective knowledge base and conga university give you all the study material to enhance your product knowledge. Conga support has been very effective and has always responded quickly to questions and issues

Incentivized

It was painful internally to build out all of the templates, but the actual implementation of the product was okay.

Incentivized

We have not been able to find an offering that allowed for the level of customization or could handle the complexity of the solutions we've built using Conga's products. We selected Conga originally as it was recommended at the time (2012) and there weren't any better alternatives - but we have looked recently and still can't find anything better.

Incentivized

Amazon CloudWatch logging is integrated with most Amazon products out-of-the-box. Both offer web consoles for searching logs, and both are fully-managed and can be configured easily. We chose PaperTrail because some of our services run on Heroku. We would have chosen PaperTrail even if this weren't the case because its search capabilities are better.

Incentivized

We used it for something simple and it was still a pain to use

Incentivized

• We have been able to standardize our branding in documents to give them a more professional appearance.
• The number of manual errors is significantly reduced, thereby improving our turnaround time by 30%.
• Our overall working efficiency has improved by over 70% with the introduction of Conga Composer.

Incentivized

• PaperTrail saves developers ($$$) a lot of time trying to track down where errors occured; rather than needing to SSH into machines and view error logs, all error logs for certain applications are available in one view

Incentivized