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ConnectWise Automate vs. Datto RMM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise Automate

    Score8.3 out of 10
    N/AConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.

    $700

    Datto RMM

    Score7.1 out of 10
    N/ADatto RMM is a cloud-based single platform to remotely monitor, manage and support the entire customer base. Users get a multi-tenant view, automated monitoring, alerts, workflows and patch management, ransomware detection, endpoint remote takeover and control, and reporting.N/A
    Pricing
    ConnectWise AutomateDatto RMM
    Editions & Modules
    Agents
    $1.00-$6.00
    per month/per agent
    Implementation Fee
    $700
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnectWise AutomateDatto RMM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ConnectWise AutomateDatto RMM
    Considered Both Products
    ConnectWise
    No answer on this topic
    Kaseya
    Chose Datto RMM
    I feel like we only scratched the surface with what ConnectWise Automate (formerly LabTech) could do. I don't remember seeing Connectwise have the ability to auto-update or install apps automatically for you from a selection of managed apps. I do love the simplicity of …
    Incentivized
    Chose Datto RMM
    Unlike other RMMs, Datto does not require a scripting expert or level 3 engineer in order to set up and for its daily use. I see the ComStore, where you'll find a great amount of pre-made and tested scripts, as one of its greatest strenghts. You'll typically find what you need …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ConnectWise AutomateDatto RMM
    Application Performance Management
    Comparison of Application Performance Management features of ConnectWise Automate and Datto RMM
    Feature
    ConnectWise Automate
    8.5
    1 Ratings
    Datto RMM
    1.0
    1 Ratings
    Virtualization monitoring8.01 Ratings1.01 Ratings
    IT Asset Discovery9.01 Ratings1.01 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of ConnectWise Automate and Datto RMM
    Feature
    ConnectWise Automate
    7.4
    22 Ratings
    Datto RMM
    1.0
    1 Ratings
    Remote monitoring10.022 Ratings1.01 Ratings
    Network device monitoring8.021 Ratings1.01 Ratings
    Activity Monitoring8.01 Ratings1.01 Ratings
    Management Tasks
    Comparison of Management Tasks features of ConnectWise Automate and Datto RMM
    Feature
    ConnectWise Automate
    7.8
    22 Ratings
    Datto RMM
    1.0
    1 Ratings
    Patch Management10.021 Ratings1.01 Ratings
    Policy-based automation9.022 Ratings1.01 Ratings
    Remote Access
    Comparison of Remote Access features of ConnectWise Automate and Datto RMM
    Feature
    ConnectWise Automate
    8.0
    1 Ratings
    Datto RMM
    1.0
    1 Ratings
    Attended device access10.01 Ratings1.01 Ratings
    Unattended device access8.01 Ratings1.01 Ratings
    Mobile device access5.01 Ratings1.01 Ratings
    Virtual device access8.01 Ratings1.01 Ratings
    Multiple-display support9.01 Ratings1.01 Ratings
    Multiple concurrent sessions8.01 Ratings1.01 Ratings
    User Ratings
    ConnectWise AutomateDatto RMM
    Likelihood to Recommend
    10.0
    (59 ratings)
    1.0
    (6 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (5 ratings)
    1.0
    (1 ratings)
    Performance
    3.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (14 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (2 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)