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ConnectWise Automate vs. Freshping (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise Automate

    Score8.3 out of 10
    N/AConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.

    $700

    Freshping (discontinued)

    Score7.4 out of 10
    N/AFreshping was a website uptime monitoring tool with free and enterprise editions, from Freshworks. The product is no longer available to new customers.

    $11

    per month, billed annually

    Pricing
    ConnectWise AutomateFreshping (discontinued)
    Editions & Modules
    Agents
    $1.00-$6.00
    per month/per agent
    Implementation Fee
    $700
    Blossom - 60 checks (can add more checks)
    $11.00
    per month, billed annually
    Garden - 80 checks (can add more checks)
    $36.00
    per month, billed annually
    Sprout
    Free
    50 checks (none additional)
    Offerings
    Pricing Offerings
    ConnectWise AutomateFreshping (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsEvery additional 10 checks - $8/month billed annually
    More Pricing Information
    Features
    ConnectWise AutomateFreshping (discontinued)
    Application Performance Management
    Comparison of Application Performance Management features of ConnectWise Automate and Freshping (discontinued)
    Feature
    ConnectWise Automate
    8.5
    1 Ratings
    Freshping (discontinued)
    -
    Ratings
    Virtualization monitoring8.01 Ratings00 Ratings
    IT Asset Discovery9.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of ConnectWise Automate and Freshping (discontinued)
    Feature
    ConnectWise Automate
    7.4
    22 Ratings
    Freshping (discontinued)
    4.8
    2 Ratings
    Remote monitoring10.022 Ratings7.52 Ratings
    Network device monitoring8.021 Ratings2.01 Ratings
    Activity Monitoring8.01 Ratings00 Ratings
    Multiple Server Monitoring00 Ratings4.52 Ratings
    Multi-device monitoring00 Ratings2.01 Ratings
    Automated alerts and notifications00 Ratings8.02 Ratings
    Management Tasks
    Comparison of Management Tasks features of ConnectWise Automate and Freshping (discontinued)
    Feature
    ConnectWise Automate
    7.8
    22 Ratings
    Freshping (discontinued)
    8.0
    1 Ratings
    Patch Management10.021 Ratings00 Ratings
    Policy-based automation9.022 Ratings8.01 Ratings
    Remote Access
    Comparison of Remote Access features of ConnectWise Automate and Freshping (discontinued)
    Feature
    ConnectWise Automate
    8.0
    1 Ratings
    Freshping (discontinued)
    -
    Ratings
    Attended device access10.01 Ratings00 Ratings
    Unattended device access8.01 Ratings00 Ratings
    Mobile device access5.01 Ratings00 Ratings
    Virtual device access8.01 Ratings00 Ratings
    Multiple-display support9.01 Ratings00 Ratings
    Multiple concurrent sessions8.01 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of ConnectWise Automate and Freshping (discontinued)
    Feature
    ConnectWise Automate
    -
    Ratings
    Freshping (discontinued)
    6.2
    2 Ratings
    Performance data reports00 Ratings8.02 Ratings
    Customizable reporting00 Ratings4.01 Ratings
    Data visualization00 Ratings6.52 Ratings
    User Ratings
    ConnectWise AutomateFreshping (discontinued)
    Likelihood to Recommend
    10.0
    (59 ratings)
    7.5
    (2 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (5 ratings)
    9.0
    (2 ratings)
    Performance
    3.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (14 ratings)
    10.0
    (2 ratings)
    Online Training
    9.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (2 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)