TrustRadius: an HG Insights company

Freshping (discontinued)

Score7.4 out of 10

5 Reviews and Ratings

Get a Demo

What is Freshping (discontinued)?

Freshping was a website uptime monitoring tool with free and enterprise editions, from Freshworks. The product is no longer available to new customers.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Freshping (discontinued) has to offer, as determined by TrustRadius' reviewers.
Based on 5 ratings of Freshping (discontinued)'s features
View all features

Top Performing Features

  • Automated alerts and notifications

    System generates alerts and notifications to provide timely intervention if required

    Category average: 7.5

  • Policy-based automation

    Policy-based management is an administrative approach used to simplify the system management by drafting rules to deal with common situations

    Category average: 7.8

  • Performance data reports

    Standardized reports containing system monitoring data and metrics

    Category average: 8

Areas for Improvement

  • Customizable reporting

    Administrators can use reporting engine to build custom reports

    Category average: 7.6

  • Network device monitoring

    Monitor the real-time performance and health of devices on your network

    Category average: 5.5

  • Multi-device monitoring

    Network device monitoring in real time for any devices on your network

    Category average: 8.2

Most Frequent Users

Top 2 industries using Freshping (discontinued).
Based on HG Insights installation data
Powered by
View all Reviews
#1 most frequent

Wholesale Trade

66.7%

2 installations of 3

#2 most frequent

Professional, Scientific, and Technical Services

33.3%

1 installation of 3

Reviews

What users are saying about Freshping (discontinued).
View all reviews

No-brainer for users of other Freshworks products

Incentivized
Verified User
Manager in Information Technology (51-200 employees employees)

Pros

  • Easy to use
  • Easy to configure
  • Simple alerts

Cons

  • Better integration with Freshservice to generate tickets
  • Monitor internal systems
  • Better ability to customize

Return on Investment

  • Good visual for end users
  • Adds another check to verify uptime/outages
  • Cost for us was free, so we had nothing to lose by adding it

Usability

Alternatives Considered

Uptime Infrastructure Monitor and PRTG Network Monitor

Other Software Used

Atom, Google Voice, Authy

Excellent and easy to use!

Incentivized
Verified User
Project Manager in Product Management (11-50 employees employees)

Pros

  • The UI is neat. It's very easy to use, and with lots of information.
  • It's very easy to set up.
  • The "badge" feature is interesting for showing up on institutional website.

Cons

  • We have had some false positives, although it is not the only service which had this issue. They are not frequent, but they do happen.
  • The status page would be useful to be able to configure different languages (e.g.: Spanish).

Return on Investment

  • It's allowed us to respond fast to problems of the availability of our product.

Usability