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ConnectWise Automate vs. IBM MaaS360

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise Automate

    Score8.3 out of 10
    N/AConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.

    $700

    IBM MaaS360

    Score8.5 out of 10
    N/AIBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.

    $4

    Per Client

    Pricing
    ConnectWise AutomateIBM MaaS360
    Editions & Modules
    Agents
    $1.00-$6.00
    per month/per agent
    Implementation Fee
    $700
    Essentials
    USD 4.00
    Per Client
    Deluxe
    USD 5.00
    Per Client
    Premier
    USD 6.25
    Per Client
    Enterprise
    USD 9.00
    Per Client
    Offerings
    Pricing Offerings
    ConnectWise AutomateIBM MaaS360
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    ConnectWise AutomateIBM MaaS360
    Application Performance Management
    Comparison of Application Performance Management features of ConnectWise Automate and IBM MaaS360
    Feature
    ConnectWise Automate
    8.5
    1 Ratings
    IBM MaaS360
    -
    Ratings
    Virtualization monitoring8.01 Ratings00 Ratings
    IT Asset Discovery9.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of ConnectWise Automate and IBM MaaS360
    Feature
    ConnectWise Automate
    7.4
    22 Ratings
    IBM MaaS360
    -
    Ratings
    Remote monitoring10.022 Ratings00 Ratings
    Network device monitoring8.021 Ratings00 Ratings
    Activity Monitoring8.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of ConnectWise Automate and IBM MaaS360
    Feature
    ConnectWise Automate
    7.8
    22 Ratings
    IBM MaaS360
    -
    Ratings
    Patch Management10.021 Ratings00 Ratings
    Policy-based automation9.022 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of ConnectWise Automate and IBM MaaS360
    Feature
    ConnectWise Automate
    8.0
    1 Ratings
    IBM MaaS360
    -
    Ratings
    Attended device access10.01 Ratings00 Ratings
    Unattended device access8.01 Ratings00 Ratings
    Mobile device access5.01 Ratings00 Ratings
    Virtual device access8.01 Ratings00 Ratings
    Multiple-display support9.01 Ratings00 Ratings
    Multiple concurrent sessions8.01 Ratings00 Ratings
    User Ratings
    ConnectWise AutomateIBM MaaS360
    Likelihood to Recommend
    10.0
    (59 ratings)
    8.1
    (50 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    9.6
    (5 ratings)
    Usability
    9.0
    (5 ratings)
    9.4
    (2 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    3.0
    (4 ratings)
    8.2
    (1 ratings)
    Support Rating
    7.0
    (14 ratings)
    9.0
    (3 ratings)
    Online Training
    9.0
    (3 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    5.0
    (2 ratings)
    8.0
    (37 ratings)
    Configurability
    10.0
    (1 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    7.0
    (1 ratings)
    8.8
    (39 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)