IBM MaaS360

Score8.5 out of 10

113 Reviews and Ratings

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What is IBM MaaS360?

IBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.

Categories & Use Cases

Media

Screenshot of the SaaS portal & dashboard for UEM administrators

Screenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configured

Screenshot of a view of hardware inventory, where administrators can take action across all device types

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Screenshot of the SaaS portal & dashboard for UEM administrators

#1 most frequent

Professional, Scientific, and Technical Services

14.1%

88 installations of 623

#2 most frequent

Health Care and Social Assistance

13.0%

81 installations of 623

#3 most frequent

Manufacturing

11.1%

69 installations of 623

Michael O'Neil View profile

Project Manager at Reliable Carriers (201-500 employees employees)

Use Cases and Deployment Scope

We use this software as an MDM. Placing devices into Kiosk Mode. Remote Trouble Shooting. Location Tracking. Without this product our tablet would be unlocked. This would ultimately leave us vulnerable if a driver were to go to a website or use an app that may put personal information at risk. Restricting the tablets through the MDM gives the company a piece of mind, knowing there is no risk for this.

Pros

Locks our company issued tablets into a Kiosk Mode
Allows Remote Trouble Shooting
Allows Location Tracking

Cons

Allowing more flexibility for the Kiosk Mode
Remote trouble shooting may not always work
Commands do not always complete in a timely manner

Return on Investment

We see time being saved by providing our team the necessary tools on a company issued device.
We are able to see when a user has last used their company issued device vs their personal device.
Pushing new software is easy when implemented using the MDM.

Alternatives Considered

Splashtop

Other Software Used

Motive, Super Dispatch, EFS Compliance

Verified User

Account Manager in Sales (11-50 employees employees)

Use Cases and Deployment Scope

We are an IBM distribution Partner and we offer IBM MaaS360 to our MSP Partners.
We also use IBM MaaS360 internally for our own in house devices that we use each and every single day - like cell phones, tables as well as workstations. This helps to keep the devices as well as our digital environment secure.

Pros

Secure your devices across different OS
Allows you to enroll devices as company owned as well as user owned (BYOD)
IBM MaaS360 allows very granular settings via the policies

Cons

In some cases a simplified version would make things easier
Re-enrollment without factory reset would be appreciated
Better communication of product changes

Return on Investment

Compliance has been improved quite a bit since mobile devices are enforced with specific policies that are applied to devices, users or groups

Alternatives Considered

Microsoft Intune

Other Software Used

IBM Verify

Verified User

General Manager in Corporate (11-50 employees employees)

Use Cases and Deployment Scope

We are using IBM MaaS360 to manage, configure and secure our customers devices. Enrolled devices can be tracked, locked and even wiped. With compliance rules we ensure the devices are meeting all corporate policies. With the expense management, roaming charges can be minimized. The complete reporting provides a great audit trail.

Pros

Management of Android, iOS, MacOS, Windows and ChromeOS Devices
Quick setup and streamlined enrolling of devices
Creating complex policies to configure all devices
Seamless app distribution with the possibility of app configurations
Taking actions on devices to control functionality
Includes AI features to support quick deployment

Cons

Provide device management for Linux devices

Return on Investment

Seamless and instant onboarding for new employee's devices
Ensuring secure access to corporate resources
Asset Management of devices and their status
Quick off boarding of employees leaving the company
Help desk support for unlocking and locating devices
Expense Management for Roaming

Alternatives Considered

Microsoft Intune, Jamf Pro, Scalefusion and Hexnode Projects

Other Software Used

Bitdefender GravityZone, usecure uLearn

Verified User

Employee (5001-10,000 employees employees)

Use Cases and Deployment Scope

installation in an open shift hosted cluster is not working out of the box.
air gapped installation ist not documented. images are missing or not aware of. It should be used as operator and operator catalgog as source .
it is not behaving as a container application, as it needs much local storage on the kubernetes nodes, it should use pvc.

Cons

complete openhsift operator
catalog sources for images and airgapped installation

Return on Investment

right now, its not running

Verified User

Engineer in Information Technology (5001-10,000 employees employees)

Use Cases and Deployment Scope

We utilize IBM MaaS360 on a daily basis for all of our MPOS iPads for their day-to-day management. We enroll them with ABM and deploy apps and policies. We also have it installed on our corporate laptops to easily wipe a laptop if needed.

Pros

Simplicity of the site
Device group management
Ease of configuring profiles
App management

Cons

Would love to see "tagging" be added as a feature

Return on Investment

We have saved a lot of time by through automation in IBM MaaS360.
We have saved the company money from being able to contact support after hours to troubleshoot an important issue.

Alternatives Considered

Cisco Meraki MX

Other Software Used

Cisco Meraki Dashboard, Omnissa Workspace ONE UEM

Citrix Endpoint Management

Ivanti Endpoint Manager

Microsoft Intune

Omnissa Workspace ONE UEM

Jamf Connect

Google Endpoint Management

IBM MaaS360

What is IBM MaaS360?

Categories & Use Cases

Media

Most Frequent Users

Professional, Scientific, and Technical Services

Health Care and Social Assistance

Manufacturing

IBM MaaS360 Reviews

Use Cases and Deployment Scope

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Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Return on Investment

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

IBM MaaS360 Alternatives