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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise Automate

    Score8.3 out of 10
    N/AConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.

    $700

    Zabbix

    Score8.6 out of 10
    N/AZabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A
    Pricing
    ConnectWise AutomateZabbix
    Editions & Modules
    Agents
    $1.00-$6.00
    per month/per agent
    Implementation Fee
    $700
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnectWise AutomateZabbix
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ConnectWise AutomateZabbix
    Considered Both Products
    ConnectWise
    Chose ConnectWise Automate
    Because the monitoring was so weak in Kaseya, we were using Kaseya NOC services so that they would keep all the monitors up to date. That was a spectacular failure and they still missed things left, right and centre. We switched to Labtech and saved the costs of a third party …
    Incentivized
    Zabbix
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ConnectWise AutomateZabbix
    Application Performance Management
    Comparison of Application Performance Management features of ConnectWise Automate and Zabbix
    Feature
    ConnectWise Automate
    8.5
    1 Ratings
    Zabbix
    -
    Ratings
    Virtualization monitoring8.01 Ratings00 Ratings
    IT Asset Discovery9.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of ConnectWise Automate and Zabbix
    Feature
    ConnectWise Automate
    7.4
    22 Ratings
    Zabbix
    -
    Ratings
    Remote monitoring10.022 Ratings00 Ratings
    Network device monitoring8.021 Ratings00 Ratings
    Activity Monitoring8.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of ConnectWise Automate and Zabbix
    Feature
    ConnectWise Automate
    7.8
    22 Ratings
    Zabbix
    -
    Ratings
    Patch Management10.021 Ratings00 Ratings
    Policy-based automation9.022 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of ConnectWise Automate and Zabbix
    Feature
    ConnectWise Automate
    8.0
    1 Ratings
    Zabbix
    -
    Ratings
    Attended device access10.01 Ratings00 Ratings
    Unattended device access8.01 Ratings00 Ratings
    Mobile device access5.01 Ratings00 Ratings
    Virtual device access8.01 Ratings00 Ratings
    Multiple-display support9.01 Ratings00 Ratings
    Multiple concurrent sessions8.01 Ratings00 Ratings
    User Ratings
    ConnectWise AutomateZabbix
    Likelihood to Recommend
    10.0
    (59 ratings)
    8.3
    (28 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    9.0
    (3 ratings)
    Usability
    9.0
    (5 ratings)
    8.6
    (4 ratings)
    Performance
    3.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (14 ratings)
    5.0
    (5 ratings)
    Online Training
    9.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (2 ratings)
    8.0
    (2 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)