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ConnectWise RMM vs. LogMeIn Resolve

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise RMM

    Score7.2 out of 10
    N/AConnectWise RMM is built upon the Asio platform and combines out-of-the-box automation coupled with robust automation that IT solution providers can use to deliver customized services to their customers. ConnectWise RMM aggregates both software and human elements, covers the spectrum of do-it-yourself (DIY) and do-it-for-you (DFY) delivery options, and integrates an intelligent automation engine. It’s a solution that reinvents how IT solution providers adopt, interact with and manage their…N/A

    LogMeIn Resolve

    Score8.1 out of 10
    N/ALogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

    $29

    per month

    Pricing
    ConnectWise RMMLogMeIn Resolve
    Editions & Modules
    No answers on this topic
    Remote Access
    $29
    per month
    Remote Support Plus
    $55
    per month
    Standard Endpoint Management
    $70
    per month
    Premium Endpoint Management
    $78
    per month
    Premium
    Contact Sales
    Offerings
    Pricing Offerings
    ConnectWise RMMLogMeIn Resolve
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20%
    More Pricing Information
    Community Pulse
    ConnectWise RMMLogMeIn Resolve
    Considered Both Products
    ConnectWise
    No answer on this topic
    GoTo (formerly LogMeIn)
    Chose LogMeIn Resolve
    At the time that we tested and selected a remote access tool, GoTo was superior to the other options tested. Then came the issues with ctrl+key and shift+key combos which detracted from all of the things that made GoTo the best option. Until these are fixed GoTo will remain …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
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    User Ratings
    ConnectWise RMMLogMeIn Resolve
    Likelihood to Recommend
    7.3
    (7 ratings)
    7.4
    (110 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (15 ratings)
    Usability
    -
    (0 ratings)
    7.6
    (90 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.7
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (4 ratings)