TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ScreenConnect

    Score8.5 out of 10
    N/AConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

    $39

    per month

    Getscreen.me

    Score9.7 out of 10
    N/AGetscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption.

    $0

    per user

    Pricing
    ScreenConnectGetscreen.me
    Editions & Modules
    One
    $39
    per month
    Standard
    $59
    per month
    Premium
    $69
    per month
    Free
    $0
    Standard
    $5
    per month per user, per device
    Advanced
    $8
    per month per user, per device
    Enterprise
    $10
    per month per user, per device
    Offerings
    Pricing Offerings
    ScreenConnectGetscreen.me
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—16% discount with an annual subscription
    More Pricing Information
    Community Pulse
    ScreenConnectGetscreen.me
    Considered Both Products
    ConnectWise
    No answer on this topic
    Getscreen.me
    Chose Getscreen.me
    Getscreen.me works very well. The current feature set works well and I look forward to them adding more features. For ad-hoc support sessions, GSM works as well as anyone out there.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ScreenConnectGetscreen.me
    Remote Administration
    Comparison of Remote Administration features of ScreenConnect and Getscreen.me
    Feature
    ScreenConnect
    7.0
    619 Ratings
    Getscreen.me
    9.2
    21 Ratings
    Screen sharing10.0589 Ratings9.921 Ratings
    File transfer9.4562 Ratings9.919 Ratings
    Instant message6.2495 Ratings10.016 Ratings
    Secure remote access with Smart Card authentication7.074 Ratings00 Ratings
    Access to sleeping/powered-off computers4.5306 Ratings8.016 Ratings
    Over-the-Internet remote session10.0595 Ratings9.920 Ratings
    Initiate remote control from mobile7.9385 Ratings6.415 Ratings
    Remote management of servers & workstations9.0511 Ratings00 Ratings
    Remote Active Directory® management5.0168 Ratings00 Ratings
    Centralized management dashboard7.2475 Ratings10.018 Ratings
    Session record5.6312 Ratings10.016 Ratings
    Annotations5.6262 Ratings00 Ratings
    Monitoring and Alerts5.6184 Ratings00 Ratings
    Multi-platform remote control5.0394 Ratings9.116 Ratings
    User Ratings
    ScreenConnectGetscreen.me
    Likelihood to Recommend
    9.0
    (619 ratings)
    9.1
    (21 ratings)
    Likelihood to Renew
    10.0
    (40 ratings)
    9.9
    (2 ratings)
    Usability
    7.9
    (48 ratings)
    10.0
    (3 ratings)
    Availability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (63 ratings)
    10.0
    (1 ratings)
    Online Training
    7.5
    (24 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (20 ratings)
    10.0
    (1 ratings)
    Configurability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (16 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (4 ratings)
    -
    (0 ratings)