ScreenConnect vs. GoToMyPC

ScreenConnect

1,190 Reviews and Ratings

GoToMyPC

142 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ScreenConnect	Score8.5 out of 10	N/A	ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.	$39 per month
GoToMyPC	Score8.3 out of 10	N/A	GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.	$28 per month per computer

Pricing

ScreenConnect

GoToMyPC

One: $39
per month
Standard: $59
per month
Premium: $69
per month

Corporate: $28
per month per computer
Pro: $33
per month per computer
Personal: $35
per month per computer

Pricing Offerings
ScreenConnect	GoToMyPC
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	ScreenConnect	GoToMyPC
Considered Both Products	ConnectWise Verified User Chose ScreenConnect Cost, cost, cost. As a non-profit, our resources are extremely limited. Other resources were strong but I had used ScreenConnect for a number of years as an MSP. ConnectWise Control is an extremely strong product for the cost. We looked briefly at GoToMyPC and TeamViewer but … Incentivized Helpful? Wayne Herbert IT Specialist and Jack of All Trades in Information Technology at Kelly S Mathews LLC (Accounting, 11-50 employees) Chose ScreenConnect I cannot add RemotePC to my list above but we looked at it, too. We used LogMeIn for several years but they kept on increasing the prices until we had to find a more cost effective solution. ScreenConnect costs less than one third that of LogMeIn with better functionality and … Incentivized Helpful? Jerol Ayasun General Manager in Corporate at Taray International Corporation (Automotive, 11-50 employees) Chose ScreenConnect We have used Zoho, LogMeIn and GoToMyPC. ConnectWise Control is much easier to use than these, more cost-effective, and handles remote printing like a champ. Incentivized Helpful? Scott Azarnoff Principal in Engineering at InVision Home Theater (Consumer Electronics, 11-50 employees) Chose ScreenConnect ConnectWise is more cost-effective for a single technician. GoToMyPC is better for multiple monitors LogMeIn is what I replaced with ConnectWise Control as they kept increasing the cost on my same system, year after year, without increasing features, and my usage just didn't … Incentivized Helpful? Verified User Chose ScreenConnect We prefer ScreenConnect as it is much better for an MSP with thousands of client machines, the other options don't provide an easy way of accessing a machine quickly enough. We have also had an issue with the other software's reliability to connect. ScreenConnect's integration … Incentivized Helpful? Sebastien Lachat IT Administrator in Information Technology at Sumas Environmental Services (Public Safety, 51-200 employees) Chose ScreenConnect Dameware: I don't remember the exact version but I had 2 of their engineers trying to install or setting the demo up on my computers over 2 sessions and they never were able to make it work. I was able to access the location's computers but never remote offices. All other … Incentivized Helpful? Verified User Chose ScreenConnect I tested multiple products, but ConnectWise gave me the best feature set for the most reasonable price. Security concerns were also a factor. I had experienced some compromised PCs using other remote access products. Incentivized Helpful? Roger Brown Technical Support Engineer in Professional Services at Butler County Computers (Information Technology and Services, 1-10 employees) Chose ScreenConnect ConnectWise offers better pricing, better client management, and faster access all at a better price than anybody else out there. While the competition typically charges you yearly per client, ConnectWise allows you to have an unlimited number of workstations and only charges … Incentivized Helpful? Verified User Chose ScreenConnect We initially chose ScreenConnect because of the option to self-host with a perpetual license. It served us very well, with many more features and easier use than VNC. Other competitors had monthly subscription fees and didn't offer enough features to justify the higher prices. … Incentivized Helpful? Gawain Stern Service Technician in Information Technology at Covenant Technology Solutions, Inc. (Information Technology and Services, 11-50 employees) Chose ScreenConnect ConnectWise Control (formerly ScreenConnect) is faster, renders screens better, is more reliable, runs smaller, scales better, and is more dependable than the competition. Incentivized Helpful? Tom Allen President in Information Technology at OnSite Tech Solutions, Inc. (Computer Software, 1-10 employees) Chose ScreenConnect I have used TeamViewer but it is very costly. Incentivized Helpful? Mike Vaughan AWS Infrastructure Architect - Contractor in Information Technology at Socle Education (Information Technology and Services, 1-10 employees) Chose ScreenConnect Compared to the rest of the applications I listed the top reason we use CWC is due to its usability. It is fluid, connects easily and doesn't get hung up on anything. Managing clients and installations is super simple and it is just intuitive. Over the course of the last … Incentivized Helpful? Tom LeBlanc Technology Technician & Administrator in Information Technology at Shawnee Consulting (Information Technology and Services, 1-10 employees) Chose ScreenConnect Works great for a reasonable cost Incentivized Helpful? Verified User Chose ScreenConnect The cost of all of these for a single user has gotten very expensive for something that isn't a core business feature. Join.me has major problems with Windows UAC. TeamViewer used to be a great product but license costs are so expensive. Incentivized Helpful? Scott Fares Senior Network Engineer in Information Technology at Flying Buttress (Information Technology and Services, 1-10 employees) Chose ScreenConnect ConnectWise Control is a great product. Access to remote sessions is fast and you have all the ability you need to perform all functions needed to resolve remote system issues. Incentivized Helpful? Andre' Jackson Managing Partnet in Information Technology at AKJ Consulting (Information Technology and Services, 1-10 employees) Chose ScreenConnect ConnectWise Control offers more services at a lower price than the other remote control services I have used. Also allowing a Pay as You Go option helps to not have a large bill for a year-long contract. Being able to share my screen, send and receive files, leave a remote … Incentivized Helpful? Steve Slansky Managing Partner at QS2 Medical Billing & Consulting,LLC (Hospital & Health Care, 11-50 employees) Chose ScreenConnect Problems with reliable connectivity and print capability with LogMeIn and GoToMyPC, coupled with the insane increase in price, forced me to seek alternatives - which is when I found ConnectWise. Incentivized Helpful? Chris Fonke V P in Information Technology at Cirrus Tech (Information Technology and Services, 11-50 employees) Chose ScreenConnect Teamviewer and Logmein and UltraVNC were what we used before. Logmein pricing became ridiculous. Teamviewer has a per version cost which is probably comparable, but didn't have the centralized management compared to Connectwise. Ease of setup and installation and starting to … Incentivized Helpful? Paul Berg Tech Doctor in Information Technology at Technology On call (Computer Networking, 1-10 employees) Chose ScreenConnect Replaced logmen due to their cost increases. I [can't] completely get rid of it because separate accounts for users home to work still needed. Incentivized Helpful? Roxanne Richter IT Support Specialist in Information Technology at Harper Love Adhesives (Packaging and Containers, 51-200 employees) Chose ScreenConnect We had trialed a few products before, but ConnectWise Control just seemed to be the most user friendly, seamless and easy to use software. It fit every need of our company to be able to support our co-workers while they are travelling. Incentivized Helpful? Justin Lanning Director in Professional Services at BrightWell Talent Solutions (Information Technology and Services, 11-50 employees) Chose ScreenConnect Functionality is the same but supports Linux; the others do not. Cost is slightly lower. Incentivized Helpful? Verified User Chose ScreenConnect We looked at Gotomypc, Logmein, Teamviewer etc., but were really surprised at the features and ease of use of ScreenConnect. We selected ConnectWise because of its flexibility and price. We also liked the 2FA. Incentivized Helpful? Verified User Chose ScreenConnect It's way better. Incentivized Helpful? Dennis Metcalf Sr. Systems Engineer / Partner in Engineering at Digital Consulting Group (Information Technology and Services, 1-10 employees) Chose ScreenConnect I have used Teamviewer in the past, great product but if not the priciest it's gotta be close. ROI is too far out, not realized for a much longer period of time. Splashtop is another remote product I have used. It's not as robust and too many hicupps, not to mention it is … Incentivized Helpful? Verified User Chose ScreenConnect I have used Logmein, Joinme and GotomyPc in the past. They all have their pros and cons. For support purposes I've found ScreenConnect to be a very good choice. It has a good amount of features and is not nearly as buggy as some of the other products. I've had far fewer … Incentivized Helpful?	GoTo (formerly LogMeIn) Verified User Chose GoToMyPC GoToMyPC performance is far better than other products and is highly secure given the zero-knowledge access code. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

ScreenConnect

GoToMyPC

Comparison of Remote Administration features of ScreenConnect and GoToMyPC
Feature	ScreenConnect 7.0 619 Ratings	GoToMyPC 3.7 99 Ratings
Screen sharing	10.0589 Ratings	7.267 Ratings
File transfer	9.4562 Ratings	5.379 Ratings
Instant message	6.2495 Ratings	2.320 Ratings
Secure remote access with Smart Card authentication	7.074 Ratings	2.313 Ratings
Access to sleeping/powered-off computers	4.5306 Ratings	1.647 Ratings
Over-the-Internet remote session	10.0595 Ratings	8.183 Ratings
Initiate remote control from mobile	7.9385 Ratings	2.352 Ratings
Remote management of servers & workstations	9.0511 Ratings	3.053 Ratings
Remote Active Directory® management	5.0168 Ratings	2.724 Ratings
Centralized management dashboard	7.2475 Ratings	2.428 Ratings
Session record	5.6312 Ratings	2.626 Ratings
Annotations	5.6262 Ratings	2.39 Ratings
Monitoring and Alerts	5.6184 Ratings	7.621 Ratings
Multi-platform remote control	5.0394 Ratings	2.524 Ratings

User Ratings
	ScreenConnect	GoToMyPC
Likelihood to Recommend	9.0 (619 ratings)	8.1 (103 ratings)
Likelihood to Renew	10.0 (40 ratings)	9.1 (5 ratings)
Usability	7.9 (48 ratings)	8.1 (21 ratings)
Availability	10.0 (5 ratings)	9.1 (2 ratings)
Performance	10.0 (9 ratings)	9.1 (2 ratings)
Support Rating	8.2 (63 ratings)	9.1 (13 ratings)
Online Training	7.5 (24 ratings)	- (0 ratings)
Implementation Rating	10.0 (20 ratings)	9.1 (3 ratings)
Configurability	10.0 (5 ratings)	9.1 (2 ratings)
Product Scalability	10.0 (16 ratings)	9.1 (2 ratings)
Vendor post-sale	10.0 (4 ratings)	- (0 ratings)
Vendor pre-sale	5.0 (4 ratings)	- (0 ratings)