ScreenConnect vs. Heimdal Remote Desktop
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ScreenConnect | Score8.5 out of 10 | N/A | ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings. | $39 per month |
 Heimdal Remote Desktop | N/A | N/A | Heimdal’s Remote Desktop enables System Admins to support users or access unattended computers. The solution supports: • Dashboard-to-agent (Windows+ Windows Server; Linux, Android, MacOSX) • Agent-to-agent (Windows+ Windows Server) • Dashboard-to-NO agent (Windows+ Windows Server; Android, MacOSX, IoS with view only due to IoS limitations) Remote Desktop works stand-alone or as part of Heimdal’s… | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| ScreenConnect | Heimdal Remote Desktop | |
|---|---|---|
| Likelihood to Recommend | 9.0 | - |
| Likelihood to Renew | 10.0 | - |
| Usability | 7.9 | - |
| Availability | 10.0 | - |
| Performance | 10.0 | - |
| Support Rating | 8.2 | - |
| Online Training | 7.5 | - |
| Implementation Rating | 10.0 | - |
| Configurability | 10.0 | - |
| Product Scalability | 10.0 | - |
| Vendor post-sale | 10.0 | - |
| Vendor pre-sale | 5.0 | - |