ScreenConnect vs. LogMeIn Pro by GoTo

ScreenConnect

1,190 Reviews and Ratings

LogMeIn Pro by GoTo

126 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ScreenConnect	Score8.5 out of 10	N/A	ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.	$39 per month
LogMeIn Pro by GoTo	Score9.4 out of 10	N/A	N/A	$30 per month

Pricing

ScreenConnect

LogMeIn Pro by GoTo

One: $39
per month
Standard: $59
per month
Premium: $69
per month

Individuals: $30.00
per month
Power Users: $70.00
per month
Small Businesses: $129.00
per month

Pricing Offerings
ScreenConnect	LogMeIn Pro by GoTo
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

—

All plans are billed annually.

Community Pulse
Key User Insights
	ScreenConnect	LogMeIn Pro by GoTo
Considered Both Products	ConnectWise Filmore Thomas III Sr. Server Engineer in Information Technology at OneGeek LLC (Computer & Network Security, 1-10 employees) Chose ScreenConnect I selected Connectwise Control over LogMeIn Pro because it was cheaper and their free version always seemed to nag you about connecting just when you RDP to a friends computer. I also like the ability to give them my customized website where they can connect with me and work … Incentivized Helpful? Relton McBurrows eLearning Technology Systems Analyst in Information Technology at Ann & Robert H. Lurie Children's Hospital of Chicago (Hospital & Health Care, 5001-10,000 employees) Chose ScreenConnect ConnectWise is comparable to the competition, but handles our firewall better than Chrome Remote Desktop. More of our staff is familiar with LogMeIn Pro. For simple screen sharing, Skype is the best tool, however. Incentivized Helpful? Ben Nichols System Administrator in Information Technology at MCT Solutions (Computer & Network Security, 1-10 employees) Chose ScreenConnect Would recommending ScreenConnect over others Incentivized Helpful? Richard Hogan Engineering Technician in Information Technology at Hogan's Systems Consulting, LLC (Information Technology & Services, 1-10 employees) Chose ScreenConnect We used a few other products before we found ConnectWise Control. While the other products worked well for us, the vendors kept raising the prices to the point that they became unaffordable for a small company like mine. Incentivized Helpful? Verified User Chose ScreenConnect The price, features, connection quality, level of control, and ease of use are far better than the alternatives that I've tried. Incentivized Helpful? Verified User Chose ScreenConnect Selected because of the ease of use, pricing, and support. Incentivized Helpful? Kevin Ritchey Managing Member in Information Technology at ZenPan Technology Solutions, LLC (Information Technology and Services, 1-10 employees) Chose ScreenConnect ConnectWise Control's features are better than LogMeIn, and the price is competitive and doesn't go up 100% every other year. It's simpler to use than TeamViewer and is more affordable when supporting laptops you may connect to once a month. The cross-platform abilities are … Incentivized Helpful? Dustyn Iwamoto Owner in Information Technology at Toptech, LLC (Computer & Network Security, 1-10 employees) Chose ScreenConnect Hands down best at remote access. Nothing even comes remotely (pun intended) close. Incentivized Helpful? Scott Trautwein Director of Technology in Information Technology at Brush School District Re 2j (Education Management, 201-500 employees) Chose ScreenConnect Price is cheaper for ConnectWise, and you just have to install the agent once. Incentivized Helpful? Verified User Chose ScreenConnect Selected ConnectWise Control because of the ability to easily deploy via an MSI or tarball. Incentivized Helpful? Daniel Katz IT Director in Information Technology at Lang Realty (Real Estate, 51-200 employees) Chose ScreenConnect ConnectWise is better priced and offers better features for the money (i.e. toolbox). Incentivized Helpful? scott klarr Owner, Technician in Information Technology at Logic Wrench (Information Technology and Services, 1-10 employees) Chose ScreenConnect Initially, the biggest reason I chose to use (at the time) Screen Connect was due to the price difference between it and the competitors. It has since evolved into a product that I would choose based on price AND function. Incentivized Helpful? Nathan Weber IT Specialist in Information Technology at Chamberlin + Associates \| Real Estate Management (Real Estate, 51-200 employees) Chose ScreenConnect My decision to choose ConnectWise Control over the other products was pricing. ConnectWise lacked some of the features, but the main functionality I needed was there, so I chose it. Incentivized Helpful? Lunsford Loving Manager in Information Technology at Loving And Associates (Information Services, 1-10 employees) Chose ScreenConnect Price and feature set are much better. Incentivized Helpful? Verified User Chose ScreenConnect The above is very expensive and slow. ScreenConnect is worth every penny and is fast and easy to use. Incentivized Helpful? Verified User Chose ScreenConnect ConnectWise Control has better value for our use cases than other solutions that we evaluated. Some of the competing solutions pile on lots of unnecessary features so they can justify high prices. ConnectWise Control has the features that most users need and doesn't clutter the … Incentivized Helpful? Roger Brown Technical Support Engineer in Professional Services at Butler County Computers (Information Technology and Services, 1-10 employees) Chose ScreenConnect ConnectWise offers better pricing, better client management, and faster access all at a better price than anybody else out there. While the competition typically charges you yearly per client, ConnectWise allows you to have an unlimited number of workstations and only charges … Incentivized Helpful? Verified User Chose ScreenConnect Ease of use for both the customer and the technician made ConnectWise Control an easy choice. The added functionality that wasn't available in the other options was just the icing on the cake. Incentivized Helpful? Verified User Chose ScreenConnect Faster, sleeker, better security, better multimonitor and file transfer. Incentivized Helpful? Jonathan Hanson Owner in Information Technology at TechEdge Computer Solutions (Information Technology and Services, 1-10 employees) Chose ScreenConnect I have worked with Citrix, AnyDesk, LogMeIn, VNC Connect, and many others. I ultimately installed ConnectWise as a self-hosted solution, based on the incredible list of features and capabilities, and the pricing at the time. I continue to use the product as it is still one of … Incentivized Helpful? Jamie Boland Operations Director in Information Technology at Retail Computer Solutions (Information Technology and Services, 11-50 employees) Chose ScreenConnect Not only is ConnectWise far more flexible than previously used tools- it comes at a fraction of the price. My staff regularly comment about how bad previous tools were compared to ConnectWise. Incentivized Helpful? Radu Surugiu Network Administrator in Information Technology at UR-Channel Broadcasting Company (Broadcast Media, 51-200 employees) Chose ScreenConnect I selected ScreenConnect for the price and features offered for this price. Incentivized Helpful? Justin Mander Director in Information Technology at Reflections Office Solutions Ltd (Business Supplies and Equipment, 11-50 employees) Chose ScreenConnect This is better and the cost model is more transparent. Incentivized Helpful? Verified User Chose ScreenConnect We feel that ConnectWise works better and faster than the above products. I was a big user of LogMeIn, but with their price increases I had to find a better way to handle my remote control needs, and ConnectWise came in and took care of the issues easily and allowed me to run … Incentivized Helpful? Gawain Stern Service Technician in Information Technology at Covenant Technology Solutions, Inc. (Information Technology and Services, 11-50 employees) Chose ScreenConnect ConnectWise Control (formerly ScreenConnect) is faster, renders screens better, is more reliable, runs smaller, scales better, and is more dependable than the competition. Incentivized Helpful?	GoTo (formerly LogMeIn) Rob Battaglia Owner in Customer Service at We Teach, Computer Educational Services (Computer Hardware, 1-10 employees) Chose LogMeIn Pro by GoTo ConnectWise is a much easier program to use. The end-user either types in a code or you send an email with a link to the session. A small applet is installed on their computer so you can connect. And this applet is removed when the session is over. Constant remote access … Incentivized Helpful? Tresha Ivey Project Manager in Information Technology at PayPlus Software (Computer Software, 11-50 employees) Chose LogMeIn Pro by GoTo LogMeIn is more feature rich than Join.me. Easy control panel and easy access to multiple PC's at once. User setup control. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

ScreenConnect

LogMeIn Pro by GoTo

Comparison of Remote Administration features of ScreenConnect and LogMeIn Pro by GoTo
Feature	ScreenConnect 7.0 619 Ratings	LogMeIn Pro by GoTo 8.7 17 Ratings
Screen sharing	10.0589 Ratings	9.716 Ratings
File transfer	9.4562 Ratings	8.716 Ratings
Instant message	6.2495 Ratings	8.013 Ratings
Secure remote access with Smart Card authentication	7.074 Ratings	7.04 Ratings
Access to sleeping/powered-off computers	4.5306 Ratings	9.015 Ratings
Over-the-Internet remote session	10.0595 Ratings	10.016 Ratings
Initiate remote control from mobile	7.9385 Ratings	9.011 Ratings
Remote management of servers & workstations	9.0511 Ratings	10.014 Ratings
Remote Active Directory® management	5.0168 Ratings	6.610 Ratings
Centralized management dashboard	7.2475 Ratings	10.012 Ratings
Session record	5.6312 Ratings	9.012 Ratings
Annotations	5.6262 Ratings	6.27 Ratings
Monitoring and Alerts	5.6184 Ratings	9.010 Ratings
Multi-platform remote control	5.0394 Ratings	10.013 Ratings

User Ratings
	ScreenConnect	LogMeIn Pro by GoTo
Likelihood to Recommend	9.0 (619 ratings)	9.4 (17 ratings)
Likelihood to Renew	10.0 (40 ratings)	10.0 (1 ratings)
Usability	7.9 (48 ratings)	9.2 (4 ratings)
Availability	10.0 (5 ratings)	10.0 (1 ratings)
Performance	10.0 (9 ratings)	9.0 (1 ratings)
Support Rating	8.2 (63 ratings)	10.0 (3 ratings)
Online Training	7.5 (24 ratings)	- (0 ratings)
Implementation Rating	10.0 (20 ratings)	10.0 (1 ratings)
Configurability	10.0 (5 ratings)	8.0 (1 ratings)
Product Scalability	10.0 (16 ratings)	5.0 (1 ratings)
Vendor post-sale	10.0 (4 ratings)	- (0 ratings)
Vendor pre-sale	5.0 (4 ratings)	- (0 ratings)