| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ScreenConnect | Score8.5 out of 10 | N/A | ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings. | $39 per month |
 Microsoft Intune | Score8.4 out of 10 | N/A | Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the… | $5 per user/per month |
| ScreenConnect | Microsoft Intune | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| ScreenConnect | Microsoft Intune | |
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| Considered Both Products | Chose ScreenConnect ConnectWise Control was a better fit and provided more cost benefit. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| ScreenConnect | Microsoft Intune | ||||||||||||||||||||||||||||||||||||||||||||||
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| ScreenConnect | Microsoft Intune | |
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| Likelihood to Recommend | 9.0 | 9.4 |
| Likelihood to Renew | 10.0 | 9.9 |
| Usability | 7.9 | 7.5 |
| Availability | 10.0 | - |
| Performance | 10.0 | 6.9 |
| Support Rating | 8.2 | 10.0 |
| Online Training | 7.5 | - |
| Implementation Rating | 10.0 | 8.9 |
| Configurability | 10.0 | - |
| Ease of integration | - | 7.6 |
| Product Scalability | 10.0 | - |
| Vendor post-sale | 10.0 | - |
| Vendor pre-sale | 5.0 | - |
