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ScreenConnect vs. Rocket Remote Desktop

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ScreenConnect

    Score8.5 out of 10
    N/AConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

    $39

    per month

    Rocket Remote Desktop

    Score3.4 out of 10
    N/ARocket Remote Desktop (formerly ASG-Remote Desktop) is a remote administration tool. Formerly known as visionapp (acquired by ASG in 2011), the ASG-Remote Desktop is a cross-platform toolset for support and remote access.N/A
    Pricing
    ScreenConnectRocket Remote Desktop
    Editions & Modules
    One
    $39
    per month
    Standard
    $59
    per month
    Premium
    $69
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    ScreenConnectRocket Remote Desktop
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ScreenConnectRocket Remote Desktop
    Considered Both Products
    ConnectWise
    Chose ScreenConnect
    We selected ConnectWise Control because of the ease of use, clean interface plus stability. First time using ConnectWise Control, I didn't need someone to ask for help or teach me how to do it. I like the way it looks, or should I say the interface, about which I'm very …
    Incentivized
    Rocket Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ScreenConnectRocket Remote Desktop
    Remote Administration
    Comparison of Remote Administration features of ScreenConnect and Rocket Remote Desktop
    Feature
    ScreenConnect
    7.0
    619 Ratings
    Rocket Remote Desktop
    9.6
    3 Ratings
    Screen sharing10.0589 Ratings00 Ratings
    File transfer9.4562 Ratings8.02 Ratings
    Instant message6.2495 Ratings00 Ratings
    Secure remote access with Smart Card authentication7.074 Ratings10.01 Ratings
    Access to sleeping/powered-off computers4.5306 Ratings10.01 Ratings
    Over-the-Internet remote session10.0595 Ratings10.02 Ratings
    Initiate remote control from mobile7.9385 Ratings00 Ratings
    Remote management of servers & workstations9.0511 Ratings10.03 Ratings
    Remote Active Directory® management5.0168 Ratings10.01 Ratings
    Centralized management dashboard7.2475 Ratings8.42 Ratings
    Session record5.6312 Ratings10.01 Ratings
    Annotations5.6262 Ratings00 Ratings
    Monitoring and Alerts5.6184 Ratings00 Ratings
    Multi-platform remote control5.0394 Ratings10.02 Ratings
    User Ratings
    ScreenConnectRocket Remote Desktop
    Likelihood to Recommend
    9.0
    (619 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    10.0
    (40 ratings)
    -
    (0 ratings)
    Usability
    7.9
    (48 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (63 ratings)
    -
    (0 ratings)
    Online Training
    7.5
    (24 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (20 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (16 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (4 ratings)
    -
    (0 ratings)