ScreenConnect vs. SecureLink Customer Connect
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ScreenConnect | Score8.5 out of 10 | N/A | ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings. | $39 per month |
 SecureLink Customer Connect | Score9 out of 10 | N/A | SecureLink Customer Connect is a remote access platform built for technology vendors and service providers that provides a secure and enterprise-grade remote access connection into customer networks. With Customer Connect, vendors can meet their customers' security requirements for control over and visibility into remote access connections, with granular access controls and audit trails. With its enterprise-grade access that supports all connectivity protocols and controls that meet… | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| ScreenConnect | SecureLink Customer Connect | |
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| Likelihood to Recommend | 9.0 | - |
| Likelihood to Renew | 10.0 | - |
| Usability | 7.9 | - |
| Availability | 10.0 | - |
| Performance | 10.0 | - |
| Support Rating | 8.2 | - |
| Online Training | 7.5 | - |
| Implementation Rating | 10.0 | - |
| Configurability | 10.0 | - |
| Product Scalability | 10.0 | - |
| Vendor post-sale | 10.0 | - |
| Vendor pre-sale | 5.0 | - |